Health & Safety

August 24, 2012

Knowing where to request records saves time, money

By Tammy Cournoyer
Warrior and Family Operations Center

JOINT BASE SAN ANTONIO-RANDOLPH, Texas — In an effort to save time and money, the master personnel records branch staff at the Air Force Personnel Center wants retirees and former Airmen to know the correct procedures for requesting medical and personnel record information.

“Knowing the correct procedures can not only cut down on the requestor’s wait time, it can also cut the routing time and our workload,” said Capt. Darren James, branch operations officer.

Airmen who retired on or after Oct. 1, 2004 can request copies of records such as a DD Form 214 (Certificate of Release or Discharge from Active Duty), performance reports and other information by writing to AFPC/DPSIRP, 550 C St. West, Suite 19, Randolph AFB TX, 78150; faxing 210-565-4021; or visiting the eBenefits website at www.eBenefits.va.gov.

People requesting their own records need to send a completed Standard Form 180, Request Pertaining to Military Records, or a letter that includes their name, full Social Security number, contact information, specific record requested, and a signature. People requesting a deceased relative’s record need to provide the above information, plus their relationship to the former Airman so next-of-kin relationship can be verified. Proof of death must also be furnished.

Veterans who retired before Oct. 1, 2004 must visit the National Personnel Records Center website at http://www.archives.gov/veterans/military-service-records/ for record request instructions. People requesting the record of a deceased relative who retired before Oct. 1, 2004 may now use the NPRC website to order a copy of the military records.

Regardless of the request procedures used, processing can take time. Response time for records requests sent to NPRC varies and depends upon records availability and workload. NPRC receives approximately 4,000 to 5,000 requests per day. Officials at NPRC ask that people do not send a follow-up request before 90 days have elapsed as it may cause further delays.

Veterans who retired after Oct. 1, 2004 can access certain records online by registering for a premium account on www.eBenefits.va.gov. Click the register button at the top of the home page and follow the instructions provided to obtain a premium account. The website is managed by Veterans Affairs and may not be inclusive for all retirees.

“Requests processed through AFPC normally take 5 to 10 business days however, manning cuts across the Air Force have made it challenging for us to provide timely customer service to our veterans; so we are using technology to our benefit,” said James. “There are definitely time and money savings associated when veterans access their records through the eBenefits website. The immediate savings we’ve seen by using eBenefits cuts the processing time tremendously from the current 5 to 10 business days to 24 to 48 hours.”

Medical and dental records for all Airmen who retired before May 1994 are stored permanently at NPRC (see link above). Medical and dental records for Airmen who retired or separated after May 1994 are maintained by the Veterans Administration Service Medical Records Center at 888-533-4558.

For more information on records requests, visit the myPers website at https://mypers.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Master Sgt. Kevin J. Gruenwald

40 years of Red Flag at Nellis

U.S. Air Force photo by Master Sgt. Kevin J. Gruenwald A flight of F-15 Eagles and F-16 Fighting Falcons Aggressors fly in formation over the Nevada Test and Training Ranges June 5, 2008. The proposal for Red Flag came in early...
 
 

True inteGRITy

AL UDEID AIR BASE, Qatar — Your homework after reading this article is to turn to the closest Airman and ask him to define ‘integrity.’ Wait while he rattles off some version of, “integrity means doing the right thing even when no one is watching,” and then say “stop telling people that; you sound like...
 
 

Diversity is Biomedical Sciences Corps strength

NELLIS AIR FORCE BASE, Nev. — The Biomedical Sciences Corps will celebrate the 50th anniversary of Special Order CA-5, which established the Air Force Medical Services Biomedical Sciences Corps, here Jan. 28. Many Airmen, new and seasoned, are unfamiliar with the five distinct branches of the U.S. Air Force Medical Service corps, which includes the...
 

 
U.S. Air Force photo by Staff Sgt. Siuta B. Ika

Airman pulls woman from burning vehicle

U.S. Air Force photo by Staff Sgt. Siuta B. Ika Tech. Sgt. Justin Mahana, 823rd Maintenance Squadron support section chief, poses in front of an HH-60G Pave Hawk at Nellis Air Force Base, Nev., Jan. 20. On Jan. 6, Mahana pulled...
 
 
U.S. Air Force photo by David Bedard

Former Airman sentenced to 18 years in drunken–driving death tells story

U.S. Air Force photo by David Bedard Former Airman 1st Class Lane Wyatt recounts the night of June 30, 2013, when he killed Citari Townes-Sweatt in a drunken-driving accident. Wyatt was sentenced Dec. 19, 2014, to 18 years in p...
 
 

Stepping into a better self

U.S. Air Force photo by Airman 1st Class Mikaley Towle Michelle Strawn, 99th Force Support Squadron, works out to a step class video at the Warrior Fitness Center on Nellis Air Force Base, Nev., Jan. 21. Strawn is a group fitness instructor and teaches Hatha yoga on Tuesdays and Thursdays at the Warrior Fitness Center...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin