Health & Safety

February 15, 2013

Ask the doc

99th Medical Group

doctor
West Region Transition : UnitedHealthcare Military & Veterans will begin to provide health care for TRICARE in the West Region starting April 1, 2013. Meanwhile, TriWest continues to serve the 2.9 million beneficiaries in the West Region through March 31, 2013.

Continuity of care remains a top TRICARE priority, and UnitedHealthcare will make every effort to conduct a smooth transition. However, some TRICARE Prime and Prime Remote enrollees may have to change their primary care manager when the new contract begins. UnitedHealthcare will have more information about the West Region provider network mid-February.

As we move towards the start of health care delivery on April 1st, here is what beneficiaries can expect:

February: Beneficiaries begin receiving Welcome Kits from UnitedHealthcare

February 15: New toll-free customer service lines and Web site operational with minimal functionality

March 15: Deadline for establishing automatic payments with UnitedHealthcare for enrollment fees or monthly premiums (to ensure no break in coverage)

April 1: Health care delivery under new contract begins

Customer Service: During the Transition: During the transition, TriWest and UnitedHealthcare will share the customer service responsibility.

On February 15 2013, UnitedHealthcare’s toll-free number and Web site will become operational. UnitedHealthcare will be able to assist with enrollments effective April 1, 2013 and later and answer questions about the transition and any transition-related correspondence.

For other general customer assistance (including authorizations, referrals, claims, benefits, and eligibility) with dates of service up to March 31, 2013, please contact TriWest http://www.triwest.com/> at 1-888-TRIWEST (1-888-874-9378).

On April 1, 2013, UnitedHealthcare’s customer service can answer your health care questions over the phone, online and in person at TRICARE Service Centers.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Senior Airman Timothy Young

Running toward better health, wellness

U.S. Air Force photo by Senior Airman Timothy Young Senior Airman Ahlavatuah Garrett-Johnson, 99th Security Forces Squadron installation entry controller journeyman, finishes her Air Force fitness assessment at Nellis Air Force...
 
 
120507102850-h5n1-vaccine-story-top

Avoid sickness: Immunizations offer disease protection

NELLIS AIR FORCE BASE, Nev. — The month of August is designated as National Immunization Awareness Month to raise awareness for preventable disease and sickness. Immunizations protect Airmen and their families’ wellness and...
 
 
doctor

Ask the Doc

Q. How much does TRICARE For Life cost? A.Most of the time, you won’t have cost shares because both Medicare and TRICARE cover most services. You’ll pay out-of-pocket when a service is not covered by Medicare or not covere...
 

 

As school gets ready to start, remember to be safe

NELLIS AIR FORCE BASE, Nev. — As summer draws to a close, back-to-school season is in full effect. Safety should be a priority for everyone as children return to classrooms this fall. It is important for everyone, not just parents and students, to stay up-to-date on the proper safety precautions involving school zones and buses....
 
 
summer-safety

Wake up: Don’t drive while tired

U.S. Air Force photo illustration by Senior Airman Jason Couillard The National Highway Traffic Safety Administration estimates that 100,000 police reported crashes are the direct result of driver fatigue each year. This equals...
 
 
doctor

Ask the Doc

Q. Should my doctor use my Department of Defense benefits number or my sponsor’s Social Security number to file a claim?    A. Your doctor can use either number. If they need help filing claims, they can contact the regi...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin