Health & Safety

February 15, 2013

Ask the doc

99th Medical Group

doctor
West Region Transition : UnitedHealthcare Military & Veterans will begin to provide health care for TRICARE in the West Region starting April 1, 2013. Meanwhile, TriWest continues to serve the 2.9 million beneficiaries in the West Region through March 31, 2013.

Continuity of care remains a top TRICARE priority, and UnitedHealthcare will make every effort to conduct a smooth transition. However, some TRICARE Prime and Prime Remote enrollees may have to change their primary care manager when the new contract begins. UnitedHealthcare will have more information about the West Region provider network mid-February.

As we move towards the start of health care delivery on April 1st, here is what beneficiaries can expect:

February: Beneficiaries begin receiving Welcome Kits from UnitedHealthcare

February 15: New toll-free customer service lines and Web site operational with minimal functionality

March 15: Deadline for establishing automatic payments with UnitedHealthcare for enrollment fees or monthly premiums (to ensure no break in coverage)

April 1: Health care delivery under new contract begins

Customer Service: During the Transition: During the transition, TriWest and UnitedHealthcare will share the customer service responsibility.

On February 15 2013, UnitedHealthcare’s toll-free number and Web site will become operational. UnitedHealthcare will be able to assist with enrollments effective April 1, 2013 and later and answer questions about the transition and any transition-related correspondence.

For other general customer assistance (including authorizations, referrals, claims, benefits, and eligibility) with dates of service up to March 31, 2013, please contact TriWest http://www.triwest.com/> at 1-888-TRIWEST (1-888-874-9378).

On April 1, 2013, UnitedHealthcare’s customer service can answer your health care questions over the phone, online and in person at TRICARE Service Centers.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
Courtesy photograph

Nellis Airman garners 2013 Sijan Award

Courtesy photograph Senior Master Sgt. David DeLoney, 820th RED HORSE readiness and emergency management superintendent, poses for a photo at an undisclosed location. DeLoney earned the 2013 U.S. Air Force Lance P. Sijan Leader...
 
 

April is Child Abuse Prevention Month

NELLIS AIR FORCE BASE, Nev. — Why do I care? I worked for years in Florida in Child Protective Services. I obtained my Master of Social Work in 1996, and I have been a licensed clinical social worker since 2001. I saw children with marks and bruises after they had been beaten with objects. I saw...
 
 

Navy leadership visits Las Vegas Navy Reserves

NELLIS AIR FORCE BASE, Nev. — The Las Vegas Navy Operational Support Center was honored to have Rear Adm. Bryan P. Cutchen, commander of the U.S. Naval Reserve Forces Command, as its special guest speaker during a recently conducted drill weekend. The distinguished guest was a beacon of inspiration for the 250 plus Navy reservists who...
 

 

Pulse on AF force management

WASHINGTON — New eligibility criteria, application deadlines and status updates are all featured in this force management update, an ongoing effort to bring Airmen the latest, most accurate information concerning the complex and dynamic force management programs. Additional TERA, VSP windows The Air Force will open two new fiscal year 2014 temporary early retirement authority...
 
 

AF opens additional TERA, VSP windows

JOINT BASE SAN ANTONIO-RANDOLPH, Texas — The Air Force will open two new fiscal year 2014 force management temporary early retirement authority application windows, and a new voluntary separation pay application window, Air Force Personnel Center officials said April 14. Commonly referred to as the 15-year retirement, TERA eligibility will be based on the updated...
 
 
U.S. Air Force photo by Airman 1st Class Timothy Young

Military children receive support during hardships

U.S. Air Force photo by Airman 1st Class Timothy Young Tech. Sgt. Mike Hodges, 99th Medical Operations Squadron respiratory therapy technician, holds a horse while Anders Steinhiser, Lomie G. Heard Elementary School 1st grade s...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin