Health & Safety

February 15, 2013

Ask the doc

99th Medical Group

doctor
West Region Transition : UnitedHealthcare Military & Veterans will begin to provide health care for TRICARE in the West Region starting April 1, 2013. Meanwhile, TriWest continues to serve the 2.9 million beneficiaries in the West Region through March 31, 2013.

Continuity of care remains a top TRICARE priority, and UnitedHealthcare will make every effort to conduct a smooth transition. However, some TRICARE Prime and Prime Remote enrollees may have to change their primary care manager when the new contract begins. UnitedHealthcare will have more information about the West Region provider network mid-February.

As we move towards the start of health care delivery on April 1st, here is what beneficiaries can expect:

February: Beneficiaries begin receiving Welcome Kits from UnitedHealthcare

February 15: New toll-free customer service lines and Web site operational with minimal functionality

March 15: Deadline for establishing automatic payments with UnitedHealthcare for enrollment fees or monthly premiums (to ensure no break in coverage)

April 1: Health care delivery under new contract begins

Customer Service: During the Transition: During the transition, TriWest and UnitedHealthcare will share the customer service responsibility.

On February 15 2013, UnitedHealthcare’s toll-free number and Web site will become operational. UnitedHealthcare will be able to assist with enrollments effective April 1, 2013 and later and answer questions about the transition and any transition-related correspondence.

For other general customer assistance (including authorizations, referrals, claims, benefits, and eligibility) with dates of service up to March 31, 2013, please contact TriWest http://www.triwest.com/> at 1-888-TRIWEST (1-888-874-9378).

On April 1, 2013, UnitedHealthcare’s customer service can answer your health care questions over the phone, online and in person at TRICARE Service Centers.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo illustration by Airman 1st Class Rachel Loftis

CDOS 2014 comes to a close

U.S. Air Force photo illustration by Airman 1st Class Rachel Loftis Many people view the Labor Day weekend as the end of summer and a last chance to travel, hit Lake Mead, fire up the grill or indulge in their favorite outdoor ...
 
 

Lomie G. Heard Elementary School faculty looking forward to new school year

U.S. Air Force photo by Airman 1st Class Mikaley Towle Dominga Romero (left), special programs teacher assistant, and Terri Gravnitz (right), early childhood special education teacher, prepare their classroom for the start of the new school year at Lomie G. Heard Elementary School on Nellis Air Force Base, Nev., Aug. 21. The new school year...
 
 

Revisiting, examining four elements of leadership

TRAVIS AIR FORCE BASE, Calif. — Whenever I see a new revision of the Professional Development Guide, I find myself reflecting on an experience I had meeting an awards board almost 20 years ago. I was a young staff sergeant and my flight chief was a panel member. He came up with a question from the 1993...
 

 

Deeds, not words make ‘quiet professionals’

TRAVIS AIR FORCE BASE, Calif. — As I was preparing for my assumption of command of the 60th Aerial Port Squadron, I was learning as much as I could about the squadron. One thing I immediately looked at was our squadron patch, because I wanted to see the emblem that represents the squadron to the rest of...
 
 
U.S. Air Force photo by Airman 1st Class Thomas Spangler

Joint U.S. forces train together during integrated Green Flag exercise

U.S. Air Force photo by Airman 1st Class Thomas Spangler An F-16 Fighting Falcon from the 309th Fighter Squadron, Luke Air Force Base, Ariz., taxis to the runway during Green Flag-West 14-10 at Nellis AFB, Nev., Aug. 21. Green ...
 
 
U.S. Air Force photo by Tech. Sgt. Nadine Barclay

Get your caffeine at Coolbeans café

U.S. Air Force photo by Tech. Sgt. Nadine Barclay The Coolbeans Café, a coffee shop serving Starbucks is now open in Hangar 1003 to serve the Airmen of Creech Air Force Base. Airmen interested in getting out of their work cent...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin