Health & Safety

February 15, 2013

Ask the doc

99th Medical Group

doctor
West Region Transition : UnitedHealthcare Military & Veterans will begin to provide health care for TRICARE in the West Region starting April 1, 2013. Meanwhile, TriWest continues to serve the 2.9 million beneficiaries in the West Region through March 31, 2013.

Continuity of care remains a top TRICARE priority, and UnitedHealthcare will make every effort to conduct a smooth transition. However, some TRICARE Prime and Prime Remote enrollees may have to change their primary care manager when the new contract begins. UnitedHealthcare will have more information about the West Region provider network mid-February.

As we move towards the start of health care delivery on April 1st, here is what beneficiaries can expect:

February: Beneficiaries begin receiving Welcome Kits from UnitedHealthcare

February 15: New toll-free customer service lines and Web site operational with minimal functionality

March 15: Deadline for establishing automatic payments with UnitedHealthcare for enrollment fees or monthly premiums (to ensure no break in coverage)

April 1: Health care delivery under new contract begins

Customer Service: During the Transition: During the transition, TriWest and UnitedHealthcare will share the customer service responsibility.

On February 15 2013, UnitedHealthcare’s toll-free number and Web site will become operational. UnitedHealthcare will be able to assist with enrollments effective April 1, 2013 and later and answer questions about the transition and any transition-related correspondence.

For other general customer assistance (including authorizations, referrals, claims, benefits, and eligibility) with dates of service up to March 31, 2013, please contact TriWest http://www.triwest.com/> at 1-888-TRIWEST (1-888-874-9378).

On April 1, 2013, UnitedHealthcare’s customer service can answer your health care questions over the phone, online and in person at TRICARE Service Centers.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Staff Sgt. Siuta B. Ika

Nellis holds MARE to prepare

U.S. Air Force photo by Staff Sgt. Siuta B. Ika Firefighters from the 99th Civil Engineer Squadron spray an F-16 Fighting Falcon that is playing the role of a downed F-35A Lightning II during a major accident response exercise ...
 
 

AF adjusts enlisted retention results

WASHINGTON — Air Force officials announced an adjustment to the Junior Enlisted Retention Board which convened in June at the Air Force Personnel Center. Fifty Airmen who were not selected for retention during the FY14 force management ERB were offered the opportunity to remain on active duty following identification of an issue in the eligibility...
 
 

Taking a stand: Help win fight against sexual assault

WASHINGTON — Just as Airmen broke the sound barrier and pioneered new paths to space, Airmen will pioneer new ways to prevent sexual assault in the Air Force. Preventing this crime is not easy; if it were, you, America’s Airmen, would already have eliminated it from our force. As we begin this new fiscal year,...
 

 
smoke-detector

Remember to change your smoke detector battery

MOODY AIR FORCE BASE, Ga. — The staff of the Moody Fire Prevention office is urging everyone to make a potentially life-saving move when they set your clocks back one hour Nov. 2: Take a moment to change their smoke alarm b...
 
 
U.S. Air Force photo by Staff Sgt. Christopher Hubenthal

Tips for visiting Nellis Open House

U.S. Air Force photo by Staff Sgt. Christopher Hubenthal An F-16 Fighting Falcon takes off to perform an aerial demonstration during Aviation Nation Nov. 11, 2012, at Nellis Air Force Base, Nev. The F-16 Fighting Falcon is a hi...
 
 

Nellis to honor contributions of Native Americans throughout November

NELLIS AIR FORCE BASE, Nev. — For close to 100 years, according to the U.S. Department of the Interior for Indian Affairs, American Indians advocated for a designated day to honor their contributions, achievements, sacrifices and cultural and historical legacy of the original inhabitants of what is now the United States. In 1976, their voice was heard...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin