Health & Safety

March 15, 2013

Ask the Doc

Tags:
99th Medical Group

doctor
Q: How would I know if I can continue to have my Primary Care provider after April 1?

A. United Healthcare Military and Veterans will begin to provide health care for TRICARE in the West Region starting April 1. Meanwhile, TriWest continues to serve the 2.9 million beneficiaries in the West Region through March 31. Continuity of care remains a top TRICARE priority, and United Healthcare will make every effort to conduct a smooth transition. However, some TRICARE Prime and Prime Remote enrollees may have to change their primary care manager when the new contract begins. You can access Provider Locator list at http://www.uhcmilitarywest.com/pcm_locator.html.

As we move towards the start of health care delivery April 1, here’s what beneficiaries can expect:
March 15: Deadline for establishing automatic payments with United Healthcare for enrollment fees or monthly premiums, to ensure no break in coverage.

April 1: Health care delivery under new contract begins April 1. United Healthcare’s customer service can answer your health care questions via the phone, online and in person at TRICARE Service Centers. Customer Service During the Transition, TriWest and United Healthcare will share the customer service responsibility. United Healthcare will be able to assist with enrollments effective April 1 and later and answer questions about the transition and any transition-related correspondence. For other general customer assistance including authorizations, referrals, claims, benefits, and eligibility with dates of service up to March 31, please contact TriWest at 1-888-TRIWEST (1-888-874-9378).

Important Information: Mike O’Callaghan Federal Medical Center’s phone tree has changed. Please listen carefully. For example; patient needing to contact Referral Management should call 702-653-2273 press Option 2 then press Option 1, or 21 and that will get them directly to Referral Management at the front desk. The old option 141 will now take you to Mental Health front desk.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Senior Airman Thomas Spangler

40 years of Red Flag ends on high note

U.S. Air Force photo by Senior Airman Thomas Spangler A C-17 Globemaster III assigned to the 437th Airlift Wing, Charleston Air Force Base, S.C., flies to the Nevada Test and Training Range during Red Flag 15-4, Aug. 25. With a...
 
 

Never underestimate your impact

INCIRLIK AIR BASE, Turkey — Every day I visit our great Airmen and every day I come across more than one that underestimates their impact to the mission. There’s the one-stripe maintainer, “just repaneling an aircraft,” for the next day’s flight, or the young personalist, “just issuing another identification card,” or the defender, “just guarding...
 
 

Challenge yourself: Never give up, never quit

FAIRCHILD AIR FORCE BASE, Wash. — I once read that newly created cells in our bodies do one of two things: they either begin to decay or they become more vital. These cells choose their path based on what we demand of them. If we are sedentary, our brains signal our cells to decay; but...
 

 

SECDEF visits Nellis

U.S. Air Force photo by Lawrence Crespo U.S. Secretary of Defense Ash Carter speaks with Airmen from Nellis and Creech Air Force Bases during an all-call at the Lightning Aircraft Maintenance Unit hangar on Nellis AFB, Nev., Aug. 26. Carter’s department is responsible for policy development, planning, resource management, fiscal, and program evaluations for the...
 
 

Air Force extends SAPR services to AF civilians

WASHINGTON — The Air Force released a policy memo today allowing Air Force civilian employees who are victims of sexual assault to file restricted and unrestricted reports with their installation’s sexual assault response coordinator. The policy is effective immediately and allows SARCs and sexual assault prevention and response victim advocates to assist Air Force civilians...
 
 

TRICARE pharmacy rules changing for maintenance, brand-name drugs

WASHINGTON — TRICARE beneficiaries who take certain brand-name medications on a regular basis will be required to fill prescriptions at a military treatment facility or through a mail-in program beginning Oct. 1, a Defense Health Agency official said here Aug. 20. George Jones, DHA’s pharmacy operations division chief, said the new policy does not apply...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>