Health & Safety

March 15, 2013

Ask the Doc

Tags:
99th Medical Group

doctor
Q: How would I know if I can continue to have my Primary Care provider after April 1?

A. United Healthcare Military and Veterans will begin to provide health care for TRICARE in the West Region starting April 1. Meanwhile, TriWest continues to serve the 2.9 million beneficiaries in the West Region through March 31. Continuity of care remains a top TRICARE priority, and United Healthcare will make every effort to conduct a smooth transition. However, some TRICARE Prime and Prime Remote enrollees may have to change their primary care manager when the new contract begins. You can access Provider Locator list at http://www.uhcmilitarywest.com/pcm_locator.html.

As we move towards the start of health care delivery April 1, here’s what beneficiaries can expect:
March 15: Deadline for establishing automatic payments with United Healthcare for enrollment fees or monthly premiums, to ensure no break in coverage.

April 1: Health care delivery under new contract begins April 1. United Healthcare’s customer service can answer your health care questions via the phone, online and in person at TRICARE Service Centers. Customer Service During the Transition, TriWest and United Healthcare will share the customer service responsibility. United Healthcare will be able to assist with enrollments effective April 1 and later and answer questions about the transition and any transition-related correspondence. For other general customer assistance including authorizations, referrals, claims, benefits, and eligibility with dates of service up to March 31, please contact TriWest at 1-888-TRIWEST (1-888-874-9378).

Important Information: Mike O’Callaghan Federal Medical Center’s phone tree has changed. Please listen carefully. For example; patient needing to contact Referral Management should call 702-653-2273 press Option 2 then press Option 1, or 21 and that will get them directly to Referral Management at the front desk. The old option 141 will now take you to Mental Health front desk.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
doctor

Ask the Doc

Q.“How do I enroll in the TRICARE Retiree Dental Program? “ A.You may enroll: • By using the https://www.dmdc.osd.mil/appj/bwe/indexAction.do • By downloading, printing and mailing the TRICARE Retiree Dental Pro...
 
 
doctor

Ask the Doc

Q.“I have TRICARE For Life; what are my costs?” A.Most of the time, you won’t have cost shares because both Medicare and TRICARE cover most services. You’ll pay out-of-pocket when only Medicare or only TRICARE p...
 
 
U.S. Air Force photo by Airman 1st Class Jason Couillard

Training affiliation agreement ensures medical skills are maintained

U.S. Air Force photo by Airman 1st Class Jason Couillard U.S. Air Force surgeons assigned to the Mike O’Callaghan Federal Medical Center, Nellis Air Force Base discuss a patient’s medical records March 28 at University Medi...
 

 
U.S. Air Force photo by Senior Airman Christopher Tam

Air Force Wounded Warriors Trials 2014 arrive at Nellis

U.S. Air Force photo by Senior Airman Christopher Tam Cody Caraker, adaptive sports camp participant, cycles through Nellis Air Force Base, Nev., Area 2 during an Air Force Wounded Warrior Adaptive Sports Camp Feb. 26. The 2014...
 
 

AF healthcare messaging service now fully implemented

WASHINGTON — The Air Force has recently completed implementation of its secure healthcare-messaging system, MiCare, to all 76 of its medical treatment facilities worldwide. As of March 1, more than 360,000 Air Force healthcare beneficiaries and 2,300 providers have signed up for this service, which allows the patient and provider to communicate on a secure...
 
 
myplate_blue

As Nutrition Awareness month ends; eating healthy doesn’t have to

NELLIS AIR FORCE BASE, Nev. — When people start eating, some start to wonder how many calories are in this and how much weight will be gained. Nutrition Awareness Month kicked off in March and dietitians are ready to answer ...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin