Health & Safety

March 15, 2013

Ask the Doc

Tags:
99th Medical Group

doctor
Q: How would I know if I can continue to have my Primary Care provider after April 1?

A. United Healthcare Military and Veterans will begin to provide health care for TRICARE in the West Region starting April 1. Meanwhile, TriWest continues to serve the 2.9 million beneficiaries in the West Region through March 31. Continuity of care remains a top TRICARE priority, and United Healthcare will make every effort to conduct a smooth transition. However, some TRICARE Prime and Prime Remote enrollees may have to change their primary care manager when the new contract begins. You can access Provider Locator list at http://www.uhcmilitarywest.com/pcm_locator.html.

As we move towards the start of health care delivery April 1, here’s what beneficiaries can expect:
March 15: Deadline for establishing automatic payments with United Healthcare for enrollment fees or monthly premiums, to ensure no break in coverage.

April 1: Health care delivery under new contract begins April 1. United Healthcare’s customer service can answer your health care questions via the phone, online and in person at TRICARE Service Centers. Customer Service During the Transition, TriWest and United Healthcare will share the customer service responsibility. United Healthcare will be able to assist with enrollments effective April 1 and later and answer questions about the transition and any transition-related correspondence. For other general customer assistance including authorizations, referrals, claims, benefits, and eligibility with dates of service up to March 31, please contact TriWest at 1-888-TRIWEST (1-888-874-9378).

Important Information: Mike O’Callaghan Federal Medical Center’s phone tree has changed. Please listen carefully. For example; patient needing to contact Referral Management should call 702-653-2273 press Option 2 then press Option 1, or 21 and that will get them directly to Referral Management at the front desk. The old option 141 will now take you to Mental Health front desk.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
doctor

Ask the Doc

Q: Does TRICARE cover breastfeeding counseling (lactation counseling)? A: Yes, you may get up to six individual outpatient breastfeeding/lactation counseling sessions, per birth event when: • Your provider bills using one of ...
 
 
U.S. Air Force photo by Airman 1st Class Christian Clausen

Mental health: ‘To go or not to go’

U.S. Air Force photo by Airman 1st Class Christian Clausen Capt. David, 432nd Wing remotely piloted aircraft pilot, seeks out the chaplain for guidance where he learned about the other services of the human performance team. Th...
 
 
U.S. Air Force photo by Airman 1st Class Mikaley Towle

Avoid being swarmed, call pest management

U.S. Air Force photo by Airman 1st Class Mikaley Towle Senior Airman Stephen Kaham, 99th Civil Engineer Squadron pest management journeyman, sprays insecticide inside the pest management building on Nellis Air Force Base, Nev.,...
 

 
doctor

Ask the Doc

Q: How do I add or delete my other health insurance information?  A: Go to the Other Health Insurance (OHI) — http://www.tricare.mil/faqs — forms page to download your region’s or program’s other health insurance quest...
 
 
doctor

Ask the Doc

Q: When is the Hospital scheduling the 2015 school/sports physicals? A: July 14, 20, 22, 30 and August 5, 12, 18, 20 at the Family Medicine Residency Clinic in the main hospital. We will have appointments available for children...
 
 

Staying safe during flash flood season

NELLIS AIR FORCE BASE, Nev. — July is here with high temperatures and a high chance of flash flooding. The months with the highest probability for thunderstorms are July through September. Las Vegas’ annual rainfall is approximately 4.13 inches, and while this may not seem like a lot of rain, the elevation of Las Vegas...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>