Q. Can I choose a civilian network provider?
A. If you are enrolled in Tricare Prime and live more than 30 minutes from Nellis Air Force Base, you can change your Prime Care Manager through the Tricare Service Center.
If you do not live more than 30 minutes from Nellis AFB, you must submit a request for review/approval for civilian PCM. You can submit request via email to 99MDGTricare@nellis.af.mil, along with a map with drive time from your home address to Mike O’Callaghan Federal Medical Center. You will then be notified if request was approved or denied.
If denied, you have the option to switch from Prime to Tricare Standard. Please visit Tricare Service Center for details.
• Active-duty service members cannot be under Tricare Standard.
• PCM has a drive time of more than 30 minutes
• Specialty care has a drive time of more than 60 minutes
Send your questions to firstname.lastname@example.org.