A. If you are under Tricare Prime and live over 30 minutes from Nellis Air Force Base, you can change your prime care manager through the Tricare Service Center. If you do not live over 30 minutes from Nellis AFB, you must submit a request for review/approval for a civilian PCM. You can submit the request via email to: 99MDGTricare@nellis.af.mil, along with a map, with drive time, from your home address to Mike O’Callaghan Federal Medical Center. You will then be notified if the request was approved or denied. If denied, you have the option to switch from Tricare Prime to Tricare Standard, please visit the Tricare Service Center for details
**Active Duty Service Members cannot be under Tricare Standard.
** PCM has a drive time of over 30 minutes
** Specialty Care has a drive time of over 60 minutes
NOTE: The only authorized listing of TRICARE network providers enrolled to TRICARE Prime in the West Region under the United Healthcare contract are those that are found on UHCmilitarywest.com under the ‘Find a Provider’ button. Do not use any other listing of United Healthcare Providers.
Send your questions to firstname.lastname@example.org.