Health & Safety

July 26, 2013

Ask the Doc

doctor
Q. I have a concern with my care at Mike O’Callaghan Federal Medical Center I would like to address. What is the process for this?

A. Currently every section involved in patient care has a Patient Advocate. There is a list of all the section Patient Advocates available after selecting the Hospital tab on the Nellis Homepage or http://www.nellis.af.mil. You will see a list of Patient Advocates at the bottom of the page. Please utilize this list prior to contacting the MDG Patient Advocate.

Q. I had an appointment today on base at the Mike O’Callaghan Federal Medical Center. I would like to leave a comment about my experience. What’s the process for this?

A. You can go online to ICE (Interactive Customer Evaluation) and fill out an electronic comment card. ICE allows DOD customers to rate products and services provided by Department of Defense offices and facilities worldwide. Your comment card ratings are used to improve the products and services available to you. To use this service please log on to http://ice.disa.mil, select Nellis AFB, then Health, and then the clinic or area you are evaluating.  You can also fill out a paper copy comment card which is located at every clinic in the hospital. Be sure to ask the front desk of the clinic for more information.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
doctor

Ask the Doc

Q: My child is coming home this summer from college. Does he need to transfer his TRICARE Prime enrollment? A: No. You should get all of your routine care from your regular doctor before you travel during a school break, especi...
 
 
U.S. Air Force photo by Airman 1st Class Rachel Loftis

Cardiopulmonary clinic provides best patient care

U.S. Air Force photo by Airman 1st Class Rachel Loftis Airman 1st Class Alvin Maximo-Acorda, 99th Medical Surgical Operations Squadron cardiopulmonary technician, simulates an electrocardiogram test on Airman 1st Class Tiffany ...
 
 
acc-motorcycle

ACC suffers six motorcycle fatalities before summer hits

JOINT BASE LANGLEY-EUSTIS, Va.—Air Combat Command has suffered six motorcycle fatalities this fiscal year, which is well past the one motorcycle fatality in fiscal 2014. This spike in fatalities is alarming because summer, wh...
 

 

Ask the Doc

Q: How do I check the status of my referral or authorization? A: Call your regional contractor or visit your regional contractor’s website (see below).  Make sure to check the number of visits and expiration date for each referral. • North Region: Health Net Federal Services • South Region: Humana Military Healthcare Services • West...
 
 

Victims, witnesses in need deserve VWAP indeed

NELLIS AIR FORCE BASE, Nev. — With the many different support functions and services Nellis AFB offers, it may come as no surprise that numerous service members and their families might not have heard about a particular service offered by the legal office called the Victim Witness Assistance Program. The mission of the program is...
 
 

Ask the Doc

Q: How do I sign up for TRICARE e-mail notifications? A: To sign-up for eCorrespondence: 1. Sign in to MilConnect (you need a common access card, DS logon or DFAS MyPay pin to log in) 2. Click the “My Profile” tab 3. Click “Update and View My Profile” 4. In the “Email Addresses” section, add...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin