Air Force

September 27, 2013

New AF app helps with workplace problems

U.S. Air Force photo by Tech. Sgt. Beth Anschutz U.S. Air Force photo by Tech. Sgt. Beth Anschutz
JOINT BASE SAN ANTONIO-RANDOLPH, Texas — Airmen can now download an Air Force mobile application designed to help them better get at the root of workplace problems.

Air Force Smart Operations for the 21st Century, or AFSO21, is the Air Force’s eight-step problem solving method and the application puts AFSO21 resources right at their fingertips. The application, available for free download from the two most popular mobile marketplaces, provides a breakdown of problem solving steps with common tools and a rubric for each step. A glossary of AFSO21 terms wrapped up with tools and methodologies related to other problem solving models is also available.

The Air Force eight-step problem solving model is taught to Airmen through AFSO21 and Professional Military Education programs to generate efficiencies and improve combat capabilities across the Air Force. Although the application was developed with a focus on AFSO21 facilitators, any Airman will benefit from the application’s user-friendly steps when working through a problem.

“This application will make problem solving information more readily available to any Airman who wants to help improve processes within their organization,” said Dan Kjolhede from the Air Education and Training Command Chief Learning Office. “Instead of having to rely on a piece of paper, they can use their smart device. The steps are available to them anytime, anywhere.”

Process improvements come in different forms, from a quick fix to a more complex problem that requires time and coordination through several organizations. The AFSO21 application provides a one-stop resource with detailed information on each step in the problem-solving process and interactive tools providing users with an avenue to take photos, record data, populate charts and graphs, and store their inputs on their mobile device.

The AETC Chief Learning Office used this development project as a reconnaissance mission of sorts with hopes of paving the way for more applications. With service-wide budget cuts, the Air Force is transforming its training model to maintain its edge in education and training.

“Our mission is to transform education, and mobile applications will play a big part in that,” said A.J. Ranft, AETC’s Chief Learning Officer. “This was a great way for us to build a mobile device framework for use in the future.”

Although the CLO team learned a lot through the application development process, they hope to gain even more information from the users.

“Feedback functions are embedded into the application,” Kjolhede said. “We’re looking forward to feedback from our users to make this application even better.”

According to the CLO, the bottom line is facilitating better problem solving.

“It’s very helpful to have a reference and to go through the problem-solving steps instead of just jumping to a solution … that’s what we tend to do,” Ranft said. “The Air Force has sanctioned this methodology for problem solving and this application gives all Airmen a resource to really work through problems effectively.”

There are two AFSO21 applications available on the market, so Airmen should search their smart device’s application store for “AFSO21” and choose the application developed by Griffin Mobile. The Griffin, the 367th Training Support Squadron at Hill Air Force Base, improves Air Force combat capability through world-class interactive multimedia instruction for aircraft and munitions maintenance training for Air Combat Command and Air Mobility Command. The application is also searchable by the terms Lean Six Sigma, Continuous Process Improvement, CPI, Smart Operations, Air Force, AETC or DMAIC.

 




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Airman 1st Class Christian Clausen

Dispelling remotely piloted aircraft myths

U.S. Air Force photo by Airman 1st Class Christian Clausen Chief of Staff of the Air Force Gen. Mark A. Welsh III conducts an all-call with the men and women of the 432nd Wing/432nd Air Expeditionary Wing at Creech Air Force Ba...
 
 
Courtesy photo

Yokota aircrew recounts Nepal earthquake

Courtesy photo Members of the U.S. Air Force view the damage in Nepal firsthand following the devastating 7.8 magnitude earthquake that damaged many parts of the country. KATHMANDU, Nepal— We were tasked with taking an 11-man...
 
 
nepal1

U.S. forces support Nepal earthquake relief efforts

Tech. Sgt. Terrence Wright, an air transportation craftsman, loads a cooler containing units of blood bound for Kathmandu, Nepal, into a Marine Corps KC-130J Hercules at U-Tapao Royal Thai Navy Airfield, Thailand, May 10. A joi...
 

 

Future technology: COMACC talks laser-equipped aircraft

JOINT BASE LANGELY-EUSTIS, Va.—The U.S. Air Force was born out of technology. After taking flight with the development of the first airplane and maintaining the United States’ role in air superiority, one may wonder, what technological innovation is the Air Force planning next to ensure command of the air? One promising possibility—lasers. To broaden the...
 
 

AFOQT scores updated as Air Force implements new test, form

JOINT BASE SAN ANTONIO-RANDOLPH, Texas —Airmen who took Form S of the Air Force Officer Qualifying Test may see their test scores updated on May 22, when the Air Force converts scores to the new Form T metric, officials said May 12. According to Dr. Lisa Hughes, the Air Force Personnel Assessment chief, all Form...
 
 
U.S. Air Force photo by Airman 1st Class Rachel Loftis

Resiliency classes enable Airmen to be ‘best selves’

U.S. Air Force photo by Airman 1st Class Rachel Loftis Jenna Lightfoot, right, 99th Force Support Squadron Airman and Family Readiness Center lead master resiliency instructor, and Master Sgt. Marcy Holland, 99th FSS career ass...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin