Health & Safety

February 7, 2014

Ask the Doc

doctor
Q.“I’m an active duty member starting terminal leave. How do I get health care? “

A. “Before starting terminal leave, you should get all of your routine and specialty care done at the military clinic or hospital (military treatment facility) where you’re enrolled or from your network or authorized provider if you’re enrolled in TRICARE Prime Remote. If you’re staying in your local area, nothing changes—you continue to get care as you have in the past. If you’re leaving the area, or are stationed overseas, the following applies:
1. If you move 100 miles beyond your currently assigned MTF, you must still contact your assigned primary care manager (PCM) to get a referral for routine or specialty care. If you move to an area close to another MTF, you should get your care at that MTF.
•If there is no nearby military clinic/hospital, but a Veterans Administration facility is close to where you will be living, ask your current PCM to write a referral and have your regional contractor issue a single preauthorization for you to receive any necessary routine or urgent outpatient medical care at that VA facility until your retirement date.
2. If you’re enrolled in TRICARE Prime Remote, you must continue to get authorization before receiving specialty care. You can call the Reserve and Service Member Support Office (R&SMSO) at (888) 647-6676 for assistance.
3. If you’re:
• Enrolled in the TRICARE Overseas Program – Prime Remote, and not near an MTF,
•If you’re returning stateside from an overseas duty station and not near an MTF, or
•If you’re enrolled stateside and going overseas.
You must call the TRICARE Overseas Program contractor, International SOS Assistance, Inc. (ISOS).
Contact Information
TRICARE Eurasia-Africa Regional Call Center
+44-20-8762-8384 (Commercial)
1-877-678-1207 (Toll-free from the U.S.) www.tricare-overseas.com
TRICARE Latin America & Canada Regional Call Center
1-214-942-8393 (Commercial)
1-877-451-8659 (Toll-free from the U.S.) www.tricare-overseas.com
TRICARE Pacific Regional Call Center
Singapore: +65-6339-2676; Sidney: +61-2-9273-2710 (Commercial)
Singapore: 1-877-678-1208; Sidney: 1-877-678-1209 (Toll-free from the U.S.) www.tricare-overseas.com
Note:
On 1 March 2014, the CONUS Nurse Advice Line (NAL) will provide 24 hour a day/7 day a week nurse triage, advice and Military Treatment Facility appointing to the Continental United States, Alaska and Hawaii. The NAL goals are to recapture care to the MTF, to reduce unnecessary Emergency Departments and Urgent Care utilization, to improve the patient’s continuous healthcare relationship with his/her MTF and Primary Care Manager and to maximize patient satisfaction.
• MTF enrollees calling the NAL will gain immediate access to advice from registered nurses 24 hours a day/7 days a week using standard triage protocols
• NAL RNs will advise MTF enrollees on the most clinically appropriate level of care ranging from emergency to self-care.
• NAL will provide parent/care-giver the option of a follow-up call if self-care is advised for any pediatric patients.
• NAL will inform PCM of any enrollee call to the NAL via a Telephone-Consult in Your electronic Health Record.”

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo illustration by Airman 1st Class Rachel Loftis

CDOS 2014 comes to a close

U.S. Air Force photo illustration by Airman 1st Class Rachel Loftis Many people view the Labor Day weekend as the end of summer and a last chance to travel, hit Lake Mead, fire up the grill or indulge in their favorite outdoor ...
 
 

Lomie G. Heard Elementary School faculty looking forward to new school year

U.S. Air Force photo by Airman 1st Class Mikaley Towle Dominga Romero (left), special programs teacher assistant, and Terri Gravnitz (right), early childhood special education teacher, prepare their classroom for the start of the new school year at Lomie G. Heard Elementary School on Nellis Air Force Base, Nev., Aug. 21. The new school year...
 
 

Revisiting, examining four elements of leadership

TRAVIS AIR FORCE BASE, Calif. — Whenever I see a new revision of the Professional Development Guide, I find myself reflecting on an experience I had meeting an awards board almost 20 years ago. I was a young staff sergeant and my flight chief was a panel member. He came up with a question from the 1993...
 

 

Deeds, not words make ‘quiet professionals’

TRAVIS AIR FORCE BASE, Calif. — As I was preparing for my assumption of command of the 60th Aerial Port Squadron, I was learning as much as I could about the squadron. One thing I immediately looked at was our squadron patch, because I wanted to see the emblem that represents the squadron to the rest of...
 
 
U.S. Air Force photo by Airman 1st Class Thomas Spangler

Joint U.S. forces train together during integrated Green Flag exercise

U.S. Air Force photo by Airman 1st Class Thomas Spangler An F-16 Fighting Falcon from the 309th Fighter Squadron, Luke Air Force Base, Ariz., taxis to the runway during Green Flag-West 14-10 at Nellis AFB, Nev., Aug. 21. Green ...
 
 
U.S. Air Force photo by Tech. Sgt. Nadine Barclay

Get your caffeine at Coolbeans café

U.S. Air Force photo by Tech. Sgt. Nadine Barclay The Coolbeans Café, a coffee shop serving Starbucks is now open in Hangar 1003 to serve the Airmen of Creech Air Force Base. Airmen interested in getting out of their work cent...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin