Health & Safety

April 25, 2014

Ask the Doc

doctor
Q.“I’m an active duty family member. My family and I are moving to a different TRICARE region. How do we transfer our TRICARE Prime, TRICARE Prime Remote, TRICARE Overseas Program Prime or TOP Prime Remote enrollment?”

A.You can easily transfer your and your family’s enrollment by contacting your losing contractor and providing information about your upcoming move, whether stateside or overseas. To begin the transfer process, your losing contractor will ask for:
• Your sponsor’s name;
• Your name and names of family members who are transferring to the new location;
• Your sponsor’s Social Security Number;
• Your or your spouse’s cell number;
• Your or your sponsor’s e-mail address;
• The estimated date of relocation;
• Where you are moving? to determine the appropriate TRICARE option

Note: If you would like to transfer to a US Family Health Plan, you’ll have to call US Family Health Plan directly to enroll.

To complete the transfer process:
• Your losing contractor shares your information with your gaining contractor;
• Your gaining contractor then contacts you within five business days of your anticipated arrival date.
• Your gaining contractor verifies your date of arrival, and discusses your TRICARE Prime, TRICARE Prime Remote, TRICARE Overseas Program Prime, TOP Prime Remote enrollment options.
If during this call, you let the contractor know your arrival date changed, your gaining contractor will contact you at a later time (up to three more times) to confirm your information. If your arrival date changes, your gaining contractor will then contact you within five days of the new date.
• The date of the call will be your effective enrollment date as long as you agree to the transfer, but your enrollment status is only complete when the contractor has all your enrollment information.
If no one calls ahead to transfer your and your family’s enrollment, please call your gaining contractor upon your arrival at the new location. Your gaining contractor may then transfer enrollment via telephone or direct your family to other enrollment transfer alternatives:
• Online through the Beneficiary Enrollment Web site. Not available for overseas enrollments. Active duty service members may only use it for TRICARE Prime Remote enrollments. Submitting a TRICARE Prime Enrollment and PCM Change Form to your gaining contractor; Via mail – address is on the form; or By having your sponsor follow local in-processing procedures at the new unit/location. To find out what region you are in, please visit the TRICARE Regions Web page.

Contact Information
North Region Contractor (Health Net)
1-877-TRICARE (1-877-874-2273)
www.hnfs.com

South Region Contractor (Humana Military)
1-800-444-5445
Humana-Military.com
West Region Contractor (UnitedHealthcare) 1-877-988-WEST (1-877-988-9378) www.uhcmilitarywest.com

TRICARE Eurasia-Africa Regional Call Center
+44-20-8762-8384 (Commercial)
1-877-678-1207 (Toll-free from the U.S.) www.tricare-overseas.com

TRICARE Latin America & Canada Regional Call Center
1-214-942-8393 (Commercial)
1-877-451-8659 (Toll-free from the U.S.) www.tricare-overseas.com

TRICARE Pacific Regional Call Center
Singapore: +65-6339-2676; Sidney: +61-2-9273-2710 (Commercial)
Singapore: 1-877-678-1208; Sidney: 1-877-678-1209 (Toll-free from the U.S.) www.tricare-overseas.com

Note: Due to a Medical Group training and an official function May 9, the Mike O’Callaghan Federal Medical Center will be closed for normal operations with the exception of the emergency room and inpatient services. All outpatient clinics, including the main pharmacy, satellite pharmacy, laboratory and radiology will be closed for normal operation in support of the exercise. We are sorry for any inconvenience that this may cause.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Master Sgt. Charles Larkin Sr.

First sergeant provides health, welfare for warriors

U.S. Air Force photo by Master Sgt. Charles Larkin Sr. Master Sgt. Phelipe Salinas speaks to his athletes during the 2014 Warrior Games at the Garry Berry Stadium in Colorado Springs, Colo., Oct. 2. Salinas is the first sergean...
 
 

Safeguarding, re-evaluating your digital footprint

SAN ANTONIO, Texas — Social media is a great resource for Airmen and their families to share information and stay connected to relatives at home and abroad. Although many depend on these wonderful tools, recent events have encouraged us to re-evaluate our digital footprint to ensure our personal and professional information is protected from online...
 
 

October is Energy Action Month: ‘I am Air Force Energy’

NELLIS AIR FORCE BASE, Nev. — Summer has come to a close, and we’re all looking forward to more tolerable temperatures in the coming weeks. Even better news — this means your power bill is likely to go down. But if you think you pay a lot for energy, imagine paying Nellis’ bill of approximately $1 million...
 

 

Taming ‘tyranny of urgent’

VANCE AIR FORCE BASE, Okla. — Many Airmen lead incredibly busy lives, full of unfinished tasks that we often wish we had more hours in the day to fit it all in, and in our professional lives, budgets remain tight, the Air Force is shrinking, and we are challenged to do more with less. Yet...
 
 
U.S. Air Force photograph by Airman 1st Class Rachel Loftis

Armory: A home for weapons

U.S. Air Force photograph by Airman 1st Class Rachel Loftis Senior Airman Jaime Romo, 99th Security Forces Squadron armorer, puts a M-240 rifle away after clearing the weapon at the 99th SFS armory at Nellis Air Force Base, Nev...
 
 
U.S. Air Force photo

Nellis Open House brings history to life

U.S. Air Force photo The AT-6 Texan, which was originally flown in 1935 and flown here in the 1940s, will be one of many aircraft at the Nellis Air Force Base Open House on Nov. 8 and 9. It is a single-engine advanced trainer a...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin