Health & Safety

April 25, 2014

Ask the Doc

doctor
Q.“I’m an active duty family member. My family and I are moving to a different TRICARE region. How do we transfer our TRICARE Prime, TRICARE Prime Remote, TRICARE Overseas Program Prime or TOP Prime Remote enrollment?”

A.You can easily transfer your and your family’s enrollment by contacting your losing contractor and providing information about your upcoming move, whether stateside or overseas. To begin the transfer process, your losing contractor will ask for:
• Your sponsor’s name;
• Your name and names of family members who are transferring to the new location;
• Your sponsor’s Social Security Number;
• Your or your spouse’s cell number;
• Your or your sponsor’s e-mail address;
• The estimated date of relocation;
• Where you are moving? to determine the appropriate TRICARE option

Note: If you would like to transfer to a US Family Health Plan, you’ll have to call US Family Health Plan directly to enroll.

To complete the transfer process:
• Your losing contractor shares your information with your gaining contractor;
• Your gaining contractor then contacts you within five business days of your anticipated arrival date.
• Your gaining contractor verifies your date of arrival, and discusses your TRICARE Prime, TRICARE Prime Remote, TRICARE Overseas Program Prime, TOP Prime Remote enrollment options.
If during this call, you let the contractor know your arrival date changed, your gaining contractor will contact you at a later time (up to three more times) to confirm your information. If your arrival date changes, your gaining contractor will then contact you within five days of the new date.
• The date of the call will be your effective enrollment date as long as you agree to the transfer, but your enrollment status is only complete when the contractor has all your enrollment information.
If no one calls ahead to transfer your and your family’s enrollment, please call your gaining contractor upon your arrival at the new location. Your gaining contractor may then transfer enrollment via telephone or direct your family to other enrollment transfer alternatives:
• Online through the Beneficiary Enrollment Web site. Not available for overseas enrollments. Active duty service members may only use it for TRICARE Prime Remote enrollments. Submitting a TRICARE Prime Enrollment and PCM Change Form to your gaining contractor; Via mail – address is on the form; or By having your sponsor follow local in-processing procedures at the new unit/location. To find out what region you are in, please visit the TRICARE Regions Web page.

Contact Information
North Region Contractor (Health Net)
1-877-TRICARE (1-877-874-2273)
www.hnfs.com

South Region Contractor (Humana Military)
1-800-444-5445
Humana-Military.com
West Region Contractor (UnitedHealthcare) 1-877-988-WEST (1-877-988-9378) www.uhcmilitarywest.com

TRICARE Eurasia-Africa Regional Call Center
+44-20-8762-8384 (Commercial)
1-877-678-1207 (Toll-free from the U.S.) www.tricare-overseas.com

TRICARE Latin America & Canada Regional Call Center
1-214-942-8393 (Commercial)
1-877-451-8659 (Toll-free from the U.S.) www.tricare-overseas.com

TRICARE Pacific Regional Call Center
Singapore: +65-6339-2676; Sidney: +61-2-9273-2710 (Commercial)
Singapore: 1-877-678-1208; Sidney: 1-877-678-1209 (Toll-free from the U.S.) www.tricare-overseas.com

Note: Due to a Medical Group training and an official function May 9, the Mike O’Callaghan Federal Medical Center will be closed for normal operations with the exception of the emergency room and inpatient services. All outpatient clinics, including the main pharmacy, satellite pharmacy, laboratory and radiology will be closed for normal operation in support of the exercise. We are sorry for any inconvenience that this may cause.

Send your questions to askthedoc@nellis.af.mil.




All of this week's top headlines to your email every Friday.


 
 

 

Community Happenings – July 24, 2014

Weekly events Monday: Ready, Set Grow Parent Group, 10 a.m. at the youth center. Tuesday: Artistic Expression, 5:30 p.m. at the youth center. Wednesday: Grill your own steak, 5 p.m. at The Club. Thursday: Right Start Newcomers Orientation, 8:30 a.m., at The Desert Oasis. Parent Support Group: Share common experiences unique to special needs families...
 
 
140717-F-JB386-793

99th FSS in overdrive during Red Flag

U.S. Air Force photo by Staff Sgt. Siuta Ika Senior Airman Darren Tomas, 99th Force Support Squadron food services journeyman, chops lettuce at the flight line kitchen Nellis Air Force Base, Nev., July 17. The 99th FSS kitchen ...
 
 

Air Force announces changes to headquarters organization

WASHINGTON — Air Force leaders announced changes to headquarters staff manning and organization July 14. The Air Force will create efficiencies by deactivating and realigning organizations at Headquarters Air Force, Major Commands, Numbered Air Forces and Field Operating Agencies, resulting in savings of $1.6 billion across the Air Force in the next five years. “I...
 

 
U.S. Air Force photo by Staff Sgt. Siuta B. Ika

I am second: USAFWC command chief bids farewell after 30 years

U.S. Air Force photo by Staff Sgt. Siuta B. Ika Chief Master Sgt. Robert A. Ellis, U.S. Air Force Warfare Center command chief, poses for a photo outside of the U.S. Air Force Warfare Center headquarters building at Nellis Air ...
 
 
U.S. Air Force photo by Master Sgt. Robert Valenca

Nellis to add another large solar plant

U.S. Air Force photo by Master Sgt. Robert Valenca The solar field, comprised of more than 72,000 panels, was completed after 26 weeks of construction and three years of planning. The array is expected to produce more than 25 p...
 
 
creech5

Combat challenge 2014

U.S. Air Force photo by Airman 1st Class Christian Clausen Master Sgt. Kiosha Mitchell, 432nd Wing Commander’s Executive Administrations superintendent, left, and Capt. Bishane, 432nd Wing commander’s action group chief, fl...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin