A.If you are enrolled in Tricare Prime and live over 30 minutes from Nellis Air Force Base, you can change your Prime Care Manager through the United Healthcare Center. If you do not live over 30 minutes from Nellis AFB, you must submit a request for review and approval for civilian PCM. You can submit a request via email to: 99MDGTricare@nellis.af.mil, along with a map, mapquest, Google map are acceptable, with drive time from your home address to Mike O’Callaghan Federal Medical Center. You will then be notified if request was approved or denied. If denied, you have the option to switch from Prime to Tricare Standard. Please call United Health Care for details.
**Active duty service members cannot be under Tricare Standard.
** PCM has a drive time of over 30 minutes
** Specialty Care has a drive time of over 60 minutes
Need Medical Help?
Call the Nurse Advice Line
1-800-TRICARE or 1-800-874-2273
Send your questions to firstname.lastname@example.org.