Business

July 10, 2012

Hamilton Sundstrand recognized by GE Aviation for outstanding customer service on the GP7200 engine program

Hamilton Sundstrand Corporation, a subsidiary of United Technologies Corporation, was recently recognized by GE Aviation for outstanding customer service for its work as a GE supplier on the Engine Alliance GP7200 engine program.

Hamilton Sundstrand’s Customer Service organization received an overall score of 6.3 on a Likert scale of 7 on its annual customer satisfaction survey sent to GE Aviation in November, 2011. This score translates to UTC ACE Gold performance.

“Congratulations on the very good trend,” said Stephen Lambert, Engine Alliance fleet program manager. “The team has provided outstanding support of the GP7200 Engine Program, and continues to work through fleet issues to closure.”

GE Aviation noted several Hamilton Sundstrand accomplishments, including strong engineering support on all technical requests, satisfactory spare parts planning and solid execution on repair turnaround time.

“Hamilton Sundstrand has a strong partnership with GE Aviation and the Engine Alliance on the GP7200 engine program and we are thrilled to receive this recognition,” said Jim Patrick, Hamilton Sundstrand Customer Service vice president and general manager.

The Engine Alliance is a 50-50 joint venture between Pratt & Whitney and GE Aviation. Its GP7200 engine is the market-leading, most fuel-efficient engine powering the Airbus A380.

As a supplier to GE on the program, Hamilton Sundstrand provides the GP7200 Main Fuel Pump and Fuel Manifold. The Entry-Into-Service for these products commenced in 2008, with Emirates as the launch operator. There are now 34 GP7200-engine powered A380s in service with Emirates, Air France and Korean Air. Other Engine Alliance customers include Air Austral, Etihad Airways and Qatar Airways.

With 2011 sales of $6.2 billion, Hamilton Sundstrand is headquartered in Windsor Locks, Conn. Among the world’s largest suppliers of technologically advanced aerospace and industrial products, the company designs, manufactures and services aerospace systems and provides integrated system solutions for commercial, regional, corporate and military aircraft. It also is a major supplier for international space programs.




All of this week's top headlines to your email every Friday.


 
 

 

Orbital stockholders approve merger with ATK’s aerospace, defense groups

Orbital Sciences Corporation announced Jan. 27 that at a special meeting, the company’s stockholders voted overwhelmingly to approve the proposed merger with the Aerospace and Defense Groups of Alliant Techsystems Inc., pursuant to the definitive transaction agreement dated April 28, 2014. Approximately 99 percent of the votes cast at the special meeting voted in favor...
 
 

Northrop Grumman, MDA successfully complete command cyber readiness inspection

Northrop Grumman provided invaluable assistance for the U.S. Missile Defense Agency’s Excellent rating from the Command Cyber Readiness Inspection conducted on the Missile Defense Integration and Operations Center networks at Schriever Air Force Base, Colo. The CCRI evaluates a site’s compliance with information assurance and network defense policies and configuration standards for ...
 
 

Raytheon acquires Tucson-based Sensintel, Inc.

Raytheon has acquired privately-held Sensintel, Inc., a leading provider of unmanned aircraft systems solutions to the intelligence and special operations markets. Located in Tucson, Ariz., with approximately 50 employees, Sensintel will become part of Raytheon Company’s Missile Systems business. The transaction is not expected to materially impact Raytheon’s sales or earnings in th...
 

 
Boeing photograph

Boeing Maritime Surveillance Aircraft ready for demonstration flights

Boeing photograph The Boeing Maritime Surveillance Aircraft program is ready for customer demonstration flights, having completed the baseline ground and flight testing of the aircraft mission systems. The Boeing Maritime Surve...
 
 

Pratt & Whitney concludes PurePowerÆ geared turbofan engine partnering

Pratt & Whitney and Kawasaki Heavy Industries Ltd. met recently to commemorate the signing of a risk and revenue-sharing collaboration agreement for KHI to provide key hardware modules for Pratt & Whitney’s PurePower Geared Turbofan engines. Pratt & Whitney is a division of United Technologies Corp. Pratt & Whitney currently has 10 worldwide GTF collaboration...
 
 

U.S. Navy approves F/A-18 Super Hornet IRST system for production

The F/A-18 Super Hornet infrared search and track system, developed and integrated by Boeing and Lockheed Martin, received approval from the U.S. Navy to enter low-rate initial production. The IRST system consists of Lockheed Martin’s IRST21 sensor, the GE Aviation FPU-13 Fuel Tank Assembly and the Meggitt Defense Industry Environmental Control unit. The system demonstrated...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>