Business

July 10, 2012

Hamilton Sundstrand recognized by GE Aviation for outstanding customer service on the GP7200 engine program

Hamilton Sundstrand Corporation, a subsidiary of United Technologies Corporation, was recently recognized by GE Aviation for outstanding customer service for its work as a GE supplier on the Engine Alliance GP7200 engine program.

Hamilton Sundstrand’s Customer Service organization received an overall score of 6.3 on a Likert scale of 7 on its annual customer satisfaction survey sent to GE Aviation in November, 2011. This score translates to UTC ACE Gold performance.

“Congratulations on the very good trend,” said Stephen Lambert, Engine Alliance fleet program manager. “The team has provided outstanding support of the GP7200 Engine Program, and continues to work through fleet issues to closure.”

GE Aviation noted several Hamilton Sundstrand accomplishments, including strong engineering support on all technical requests, satisfactory spare parts planning and solid execution on repair turnaround time.

“Hamilton Sundstrand has a strong partnership with GE Aviation and the Engine Alliance on the GP7200 engine program and we are thrilled to receive this recognition,” said Jim Patrick, Hamilton Sundstrand Customer Service vice president and general manager.

The Engine Alliance is a 50-50 joint venture between Pratt & Whitney and GE Aviation. Its GP7200 engine is the market-leading, most fuel-efficient engine powering the Airbus A380.

As a supplier to GE on the program, Hamilton Sundstrand provides the GP7200 Main Fuel Pump and Fuel Manifold. The Entry-Into-Service for these products commenced in 2008, with Emirates as the launch operator. There are now 34 GP7200-engine powered A380s in service with Emirates, Air France and Korean Air. Other Engine Alliance customers include Air Austral, Etihad Airways and Qatar Airways.

With 2011 sales of $6.2 billion, Hamilton Sundstrand is headquartered in Windsor Locks, Conn. Among the world’s largest suppliers of technologically advanced aerospace and industrial products, the company designs, manufactures and services aerospace systems and provides integrated system solutions for commercial, regional, corporate and military aircraft. It also is a major supplier for international space programs.




All of this week's top headlines to your email every Friday.


 
 

 
Lockheed Martin photograph

Turning up the heat

Lockheed Martin photograph Lockheed Martin ATHENA laser weapon system defeats a truck target by disabling the engine, demonstrating its military effectiveness against enemy ground vehicles. Latest evolution of Lockheed Martin l...
 
 

Sikorsky S-97 RAIDERô team begins final assembly of second aircraft

Sikorsky Aircraft Corp., a subsidiary of United Technologies Corp., announced March 4 the start of final assembly of the second S-97 RAIDERô helicopter at the company’s Development Flight Center. Along with a team of industry suppliers, Sikorsky is developing two RAIDERô prototypes to demonstrate the revolutionary new capabilities in improved maneuverability and flight speed. The...
 
 

Sikorsky awarded $8 million contract for Phase 1 ALIAS program

Sikorsky Aircraft Corp. announced March 4 that the Defense Advanced Research Projects Agency has awarded the company an $8 million contract for Phase 1 of the Aircrew Labor In-Cockpit Automation System program. Sikorsky Aircraft is a subsidiary of United Technologies Corp. The objective of DARPA’s ALIAS program is to develop and insert new automation into...
 

 

Global Hawk sees decrease in cost per flight hour amidst increased operational tempo

The U.S. Air Force RQ-4 Global Hawk high-altitude, long-endurance autonomous unmanned aircraft system had another remarkable year in 2014, with a significant decrease in cost per flight hour coupled with a sharp increase in flight hours. The Global Hawk program has brought the system’s cost per flight hour down to the point of being half...
 
 
LM-AEHF

Ingenuity drives Lockheed’s AEHF program to production milestone early

Lockheed Martin has successfully integrated the propulsion core and payload module for the fourth Advanced Extremely High Frequency (AEHF) satellite nearly five months ahead of schedule. Reaching this critical milestone early a...
 
 

First all-electric propulsion satellites send first on-orbit signals

Two Boeing 702SP (small platform) satellites, the first all-electric propulsion satellites to launch, have sent initial signals from space, marking the first step toward ABS, based in Bermuda, and Eutelsat, based in Paris, being able to provide enhanced communication services to their customers. Whatís more, the satellites were launched as a conjoined stack on a...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>