Business

July 10, 2012

Hamilton Sundstrand recognized by GE Aviation for outstanding customer service on the GP7200 engine program

Hamilton Sundstrand Corporation, a subsidiary of United Technologies Corporation, was recently recognized by GE Aviation for outstanding customer service for its work as a GE supplier on the Engine Alliance GP7200 engine program.

Hamilton Sundstrand’s Customer Service organization received an overall score of 6.3 on a Likert scale of 7 on its annual customer satisfaction survey sent to GE Aviation in November, 2011. This score translates to UTC ACE Gold performance.

“Congratulations on the very good trend,” said Stephen Lambert, Engine Alliance fleet program manager. “The team has provided outstanding support of the GP7200 Engine Program, and continues to work through fleet issues to closure.”

GE Aviation noted several Hamilton Sundstrand accomplishments, including strong engineering support on all technical requests, satisfactory spare parts planning and solid execution on repair turnaround time.

“Hamilton Sundstrand has a strong partnership with GE Aviation and the Engine Alliance on the GP7200 engine program and we are thrilled to receive this recognition,” said Jim Patrick, Hamilton Sundstrand Customer Service vice president and general manager.

The Engine Alliance is a 50-50 joint venture between Pratt & Whitney and GE Aviation. Its GP7200 engine is the market-leading, most fuel-efficient engine powering the Airbus A380.

As a supplier to GE on the program, Hamilton Sundstrand provides the GP7200 Main Fuel Pump and Fuel Manifold. The Entry-Into-Service for these products commenced in 2008, with Emirates as the launch operator. There are now 34 GP7200-engine powered A380s in service with Emirates, Air France and Korean Air. Other Engine Alliance customers include Air Austral, Etihad Airways and Qatar Airways.

With 2011 sales of $6.2 billion, Hamilton Sundstrand is headquartered in Windsor Locks, Conn. Among the world’s largest suppliers of technologically advanced aerospace and industrial products, the company designs, manufactures and services aerospace systems and provides integrated system solutions for commercial, regional, corporate and military aircraft. It also is a major supplier for international space programs.




All of this week's top headlines to your email every Friday.


 
 

 
DOD photograph by Air Force MSgt. Adrian Cadiz

Carter announces manufacturing initiative to aid war fighters

DOD photograph by Air Force MSgt. Adrian Cadiz Defense Secretary Ash Carter announces the creation of a National Manufacturing Innovation Institute to produce hybrid electronics during a speech at the National Full Scale Aerody...
 
 

U.S. Army awards CIRCM contract to Northrop Grumman

The U.S. Army Aug. 28 awarded Northrop Grumman a $35,372,762 cost-plus-fixed-fee, fixed-price incentive, and firm-fixed-price hybrid contract with options for engineering and manufacturing development and low-rate initial production of the Common Infrared Countermeasure program. Work will be performed at Northrop Grumman’s Land & Self Protection Systems Division facility in Rolling Me...
 
 

Northrop Grumman awarded position on Air Force training systems acquisition III contract

The U.S. Air Force has awarded Northrop Grumman a position on the Training Systems Acquisition III indefinite delivery/indefinite quantity contract to support war fighter training systems at global U.S. Air Force operating locations. Twelve companies have been awarded positions on TSA III, which has a ceiling value of approximately $20.9 billion over 10 years, if...
 

 
Navy photograph

Raytheon and U.S. Navy collaborate to optimize minehunting sonar

Navy photograph The Remote Minehunting System and AN/AQS-20A Minehunting Sonar on USS Independence. Raytheon is working closely with the Naval Undersea Warfare Center — Division Newport to enhance the features of the comp...
 
 

Boston Engineering receives Air Force contract to advance UAV motor control capabilities

Boston Engineering today announced a $150,000 contract from the U.S. Air Force to enhance its UAV capabilities and to also reduce drone noise. Specifically, Boston Engineering will demonstrate an embedded motor control platform to accelerate U.S. Air Force UAV research and development initiatives. Embedded motor controllers underpin critical UAV operations including drone propulsion and sensors...
 
 

Boeing receives $1.49 billion contract for 13 P-8A Poseidon ircraft

Boeing will provide the first P-8A Poseidon maritime surveillance aircraft for Australia and additional P-8As for the U.S. Navy following a $1.49 billion contract award from the Navy for 13 aircraft. The order includes nine aircraft for the U.S. Navy and four Poseidon aircraft for the Royal Australian Air Force, a long-time partner to the...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>