Business

July 10, 2012

Hamilton Sundstrand recognized by GE Aviation for outstanding customer service on the GP7200 engine program

Hamilton Sundstrand Corporation, a subsidiary of United Technologies Corporation, was recently recognized by GE Aviation for outstanding customer service for its work as a GE supplier on the Engine Alliance GP7200 engine program.

Hamilton Sundstrand’s Customer Service organization received an overall score of 6.3 on a Likert scale of 7 on its annual customer satisfaction survey sent to GE Aviation in November, 2011. This score translates to UTC ACE Gold performance.

“Congratulations on the very good trend,” said Stephen Lambert, Engine Alliance fleet program manager. “The team has provided outstanding support of the GP7200 Engine Program, and continues to work through fleet issues to closure.”

GE Aviation noted several Hamilton Sundstrand accomplishments, including strong engineering support on all technical requests, satisfactory spare parts planning and solid execution on repair turnaround time.

“Hamilton Sundstrand has a strong partnership with GE Aviation and the Engine Alliance on the GP7200 engine program and we are thrilled to receive this recognition,” said Jim Patrick, Hamilton Sundstrand Customer Service vice president and general manager.

The Engine Alliance is a 50-50 joint venture between Pratt & Whitney and GE Aviation. Its GP7200 engine is the market-leading, most fuel-efficient engine powering the Airbus A380.

As a supplier to GE on the program, Hamilton Sundstrand provides the GP7200 Main Fuel Pump and Fuel Manifold. The Entry-Into-Service for these products commenced in 2008, with Emirates as the launch operator. There are now 34 GP7200-engine powered A380s in service with Emirates, Air France and Korean Air. Other Engine Alliance customers include Air Austral, Etihad Airways and Qatar Airways.

With 2011 sales of $6.2 billion, Hamilton Sundstrand is headquartered in Windsor Locks, Conn. Among the world’s largest suppliers of technologically advanced aerospace and industrial products, the company designs, manufactures and services aerospace systems and provides integrated system solutions for commercial, regional, corporate and military aircraft. It also is a major supplier for international space programs.




All of this week's top headlines to your email every Friday.


 
 

 

Headlines July 30, 2014

News: Software to power F-35 running as much as 14 months late¬†- Software needed to operate Lockheed Martin’s F-35 jet, the Pentagon’s costliest weapons system, may be as much as 14 months late for required flight testing, according to a Pentagon review.   Business: Lockheed will turn on JLTV production line In August; 6-D truck...
 
 

News Briefs July 30, 2014

U.S. military deaths in Afghanistan at 2,197 As of July 29, 2014, at least 2,197 members of the U.S. military had died in Afghanistan as a result of the U.S.-led invasion of Afghanistan in late 2001, according to an Associated Press count. At least 1,819 military service members have died in Afghanistan as a result...
 
 
Lockheed Martin photograph by Tom Reynolds

F-35B successfully completes wet runway, crosswind testing

Lockheed Martin photograph by Tom Reynolds F-35B aircraft BF-4, piloted by Lockheed Martin Test Pilot Dan Levin, starts down the runway as part of wet runway and crosswind testing at Edwards AFB, Calif. In an important program ...
 

 
boeing-chinook

Boeing delivers first U.S. Army multiyear II configured Chinook

Boeing July 29 delivered the first multiyear II configured CH-47F Chinook helicopter to the U.S. Army one month ahead of schedule. The delivery was celebrated in a ceremony at the production facility in Ridley Township, Penn. ‚...
 
 
Army photograph by SSgt. Angela Stafford

Engineers developing safer, more accurate tracer round

Army photograph Tracer rounds enable the shooter to follow the projectile trajectory to make aiming corrections. However, the light emitted by these rounds also gives away the position of the shooter. Engineers at Picatinny Ars...
 
 
NASA photograph by Carla Thomas

Katherine Lott awarded NASA Armstrong employee scholarship

NASA photograph by Carla Thomas Katherine Lott, the recipient of the 2014 NASA Armstrong Employee Exchange Council Joseph R. Vensel Memorial Scholarship, is congratulated by NASA Armstrong center director David McBride. Flankin...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>