Business

July 10, 2012

Hamilton Sundstrand recognized by GE Aviation for outstanding customer service on the GP7200 engine program

Hamilton Sundstrand Corporation, a subsidiary of United Technologies Corporation, was recently recognized by GE Aviation for outstanding customer service for its work as a GE supplier on the Engine Alliance GP7200 engine program.

Hamilton Sundstrand’s Customer Service organization received an overall score of 6.3 on a Likert scale of 7 on its annual customer satisfaction survey sent to GE Aviation in November, 2011. This score translates to UTC ACE Gold performance.

“Congratulations on the very good trend,” said Stephen Lambert, Engine Alliance fleet program manager. “The team has provided outstanding support of the GP7200 Engine Program, and continues to work through fleet issues to closure.”

GE Aviation noted several Hamilton Sundstrand accomplishments, including strong engineering support on all technical requests, satisfactory spare parts planning and solid execution on repair turnaround time.

“Hamilton Sundstrand has a strong partnership with GE Aviation and the Engine Alliance on the GP7200 engine program and we are thrilled to receive this recognition,” said Jim Patrick, Hamilton Sundstrand Customer Service vice president and general manager.

The Engine Alliance is a 50-50 joint venture between Pratt & Whitney and GE Aviation. Its GP7200 engine is the market-leading, most fuel-efficient engine powering the Airbus A380.

As a supplier to GE on the program, Hamilton Sundstrand provides the GP7200 Main Fuel Pump and Fuel Manifold. The Entry-Into-Service for these products commenced in 2008, with Emirates as the launch operator. There are now 34 GP7200-engine powered A380s in service with Emirates, Air France and Korean Air. Other Engine Alliance customers include Air Austral, Etihad Airways and Qatar Airways.

With 2011 sales of $6.2 billion, Hamilton Sundstrand is headquartered in Windsor Locks, Conn. Among the world’s largest suppliers of technologically advanced aerospace and industrial products, the company designs, manufactures and services aerospace systems and provides integrated system solutions for commercial, regional, corporate and military aircraft. It also is a major supplier for international space programs.




All of this week's top headlines to your email every Friday.


 
 

 

Headlines August 22, 2014

News: GAO: Pentagon violated law with Bergdahl swap - Congressional investigators say the Pentagon violated the law when it swapped five Taliban leaders for Army Sgt. Bowe Bergdahl, who was held prisoner in Afghanistan for five years.   Business: U.S. Air Force issues RFI for new rocket engine - The US Air Force is officially looking into...
 
 

News Briefs August 22, 2014

U.S. military deaths in Afghanistan at 2,200 As of Aug. 20, 2014, at least 2,200 members of the U.S. military had died in Afghanistan as a result of the U.S.-led invasion of Afghanistan in late 2001, according to an Associated Press count. At least 1,821 military service members have died in Afghanistan as a result...
 
 
navair-triton

MQ-4C Tritons to arrive at Pax River this fall

  MQ-4C Triton test air vehicles at Northrop Grumman’s facility in Palmdale, Calif., will fly cross-country to Naval Air Station Patuxent River, Md., this fall. The MQ-4C completed a test flight Aug. 19 with updated ...
 

 
Boeing photograph

Boeing program completes critical design, safety reviews

Boeing photograph Boeing recently completed the Phase Two Spacecraft Safety Review of its Crew Space Transportation-100 spacecraft and the Critical Design Review of its integrated systems, meeting all of the companyís Commerci...
 
 
global-hawk2

Air Combat Command loans Global Hawk to GVCTF

Air Force photograph by Jennifer Romo The 412th Test Wing’s Global Vigilance Combined Test Force received a Global Hawk Block 40 Aug. 6, on loan from Air Combat Command. Tail number 2035, from Grand Forks AFB, N.D., is jo...
 
 

NASA awards program analysis, Control Bridge III Contract

NASA has awarded the Program Analysis and Control III Bridge contract for support services to ASRC Research & Technology Solutions of Beltsville, Md. The cost-plus-fixed-fee, indefinite delivery/indefinite quantity basic contract has a minimum ordering value of $1 million and a maximum ordering value of $37 million, with a performance period beginning Aug. 30 through Feb....
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>