Veterans

July 18, 2012

VA improves online access to benefits information

Nearly 1.7 million veterans and service members have registered for the Department of Veterans Affairs-Department of Defense web portal, eBenefits, which provides online information and access to a wide variety of military and veteran benefits resources.

A VA news release issued July 18 says about 1.67 million users have signed up, and notes the strong pace of registrations for the site since its launch in October 2009 has allowed VA to exceed its fiscal year 2012 agency priority goal of 1.65 million user. That puts it on track to meet the 2013 goal of 2.5 million.

“We know that three out of four veterans who use VA services want to connect online, so we must be there for them with the information they need,” Allison Hickey, the VA’s undersecretary for benefits, stated in the release.

Hickey added that eBenefits “is clearly becoming the platform of choice for veterans seeking access.”

Veterans and service members new to the eBenefits website are guided through the registration process to get a full-access account, called a premier account which allows maximum ability to update personal information and learn about benefits without having to visit a VA facility. With the premier account, veterans can access multiple applications on the secure portion of the website.

A premier account also allows veterans to check the status of compensation and pension claims filed with VA. This feature, the most popular within the eBenefits application, had over 700,000 visits in June alone, according to the news release. Overall, visits to the site have increased 60 percent over the previous year, approaching 2 million each month.

On July 1, VA introduced its 11th consecutive quarterly release of improvements to the eBenefits application, including benefits eligibility email messages to service members as they reach career milestones and a new Career Center page.

Another key function is a single sign-on capability for veterans to transition securely between benefits information on eBenefits and health information on VA’s myHealtheVet website without an additional log-on.

VA says it has completed a record-breaking 1 million claims per year during the last two fiscal years and is on target to complete another 1 million claims in fiscal year 2012.

Even so, the agency acknowledged too many veterans have to wait too long to get the benefits they have earned, and that is why VA is aggressively building a strong foundation for a paperless, digital disability claims system that it says will transform operations and eliminate the backlog. The VA says the plan will help achieve Secretary Eric K. Shinseki’s goal of completing veterans’ claims in less than 125 days with 98 percent accuracy in 2015.




All of this week's top headlines to your email every Friday.


 
 

 

Headlines March 6, 2015

News: IG: VHA misappropriated $92.5M for claims system - The Veterans Health Administration (VHA) misappropriated more than $90 million intended for medical support and compliance programs in order to build an automated claims processing system, according to an Inspector General report released this week.   Business: Gulf arms race fuels UAE push for defense industry - Soaring...
 
 

News Briefs March 6, 2015

Man charged with theft of military documents seeks release An engineer who worked for a defense contractor who’s been charged with attempting to travel to China with stolen documents on the development of advanced titanium for U.S. military aircraft is asking a judge to free him while he awaits trial. A hearing on Yu Long’s...
 
 
Air Force photograph by Rick Goodfriend

AFRL offering prize for turbine engine development

Air Force photograph by Rick Goodfriend Discover meetings to be held in Ohio on March 24-25. The Air Force Research Laboratory is leading the first Air Force technology prize, issuing a challenge to develop a small, efficient t...
 

 
Lockheed Martin photograph

Lockheed Martin P-3 Orion wing line restarted

Lockheed Martin photograph From left: Peter Hillier, Karen Eilbmeier, and Michael Spurr from the Canada Department of National Defence were on hand to commemorate the reopening of the P-3 wing line at Marietta, Ga.   Lockh...
 
 
Army photograph

Army Research Laboratory lays out science and technology priorities through 2019

Army photograph Dr. Rick Beyer, propulsion science expert, aligns a sample in a Bruker Wide-angle X-ray scattering camera at the Army Research Laboratory in Adelphi, Md. The laboratory recently released its technical implementa...
 
 
Air Force photograph by A1C Dillian Bamman

‘Iron Horse’ sets off for final flight

Air Force photograph by A1C Dillian Bamman Aircraft 62-1863 ‘Iron Horse’, a HC-130P Combat King, rests before takeoff Mar. 3, 2015, at Moody Air Force Base, Ga. Throughout its career, Iron Horse has flown for over 27,000 ho...
 




2 Comments


  1. Rick

    That’s fine and dandy, but it’s the regional offices that need the help to speed things up, or hire more people.


  2. […] It Has Improved Online Access To Benefits Information. Nearly 1.7 million veterans and service members have registered for the Department of […]



Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>