Veterans

July 18, 2012

VA improves online access to benefits information

Nearly 1.7 million veterans and service members have registered for the Department of Veterans Affairs-Department of Defense web portal, eBenefits, which provides online information and access to a wide variety of military and veteran benefits resources.

A VA news release issued July 18 says about 1.67 million users have signed up, and notes the strong pace of registrations for the site since its launch in October 2009 has allowed VA to exceed its fiscal year 2012 agency priority goal of 1.65 million user. That puts it on track to meet the 2013 goal of 2.5 million.

“We know that three out of four veterans who use VA services want to connect online, so we must be there for them with the information they need,” Allison Hickey, the VA’s undersecretary for benefits, stated in the release.

Hickey added that eBenefits “is clearly becoming the platform of choice for veterans seeking access.”

Veterans and service members new to the eBenefits website are guided through the registration process to get a full-access account, called a premier account which allows maximum ability to update personal information and learn about benefits without having to visit a VA facility. With the premier account, veterans can access multiple applications on the secure portion of the website.

A premier account also allows veterans to check the status of compensation and pension claims filed with VA. This feature, the most popular within the eBenefits application, had over 700,000 visits in June alone, according to the news release. Overall, visits to the site have increased 60 percent over the previous year, approaching 2 million each month.

On July 1, VA introduced its 11th consecutive quarterly release of improvements to the eBenefits application, including benefits eligibility email messages to service members as they reach career milestones and a new Career Center page.

Another key function is a single sign-on capability for veterans to transition securely between benefits information on eBenefits and health information on VA’s myHealtheVet website without an additional log-on.

VA says it has completed a record-breaking 1 million claims per year during the last two fiscal years and is on target to complete another 1 million claims in fiscal year 2012.

Even so, the agency acknowledged too many veterans have to wait too long to get the benefits they have earned, and that is why VA is aggressively building a strong foundation for a paperless, digital disability claims system that it says will transform operations and eliminate the backlog. The VA says the plan will help achieve Secretary Eric K. Shinseki’s goal of completing veterans’ claims in less than 125 days with 98 percent accuracy in 2015.




All of this week's top headlines to your email every Friday.


 
 

 
Courtesy photograph

Two Vietnam War Soldiers, one from Civil War to receive Medal of Honor

U.S. Army graphic Retired Command Sgt. Maj. Bennie G. Adkins and former Spc. 4 Donald P. Sloat will receive the Medal of Honor for actions in Vietnam. The White House announced Aug. 26 that Retired Command Sgt. Maj. Bennie G. A...
 
 

Reunions

Sept. 7-9 603rd AC&W Radar Sqdn (Germany, 1960-1966) Kansas City, Mo. For more information, contact Roger Kirby at 417) 358-3654 or email rakmak@sbcglobal.net. Sept. 9-14 58th Ftr Assn (58th & 474th, WWII-2014) Norfolk, Va. For more information, contact Jean Kupferer at (812) 945-7649 or email jkupferer@twc.com. Sept. 10-15 Army Air Corps Pilot Classes of WWII...
 
 

VA outlines actions taken to improve access to care, implement IG recommendations from

The Department of Veterans Affairs Office of Inspector General Aug. 26 released the final report of its review of systemic issues with patient scheduling and access issues at the Phoenix VA Health Care System. VA concurred with the recommendations in the final report and, in many cases, has already implemented action plans and made improvements...
 

 

HUD, VA, USICH announce 33 percent drop in veteran homelessness since 2010

The U.S. Department of Housing and Urban Development, U.S. Department of Veterans Affairs, and U.S. Interagency Council on Homelessness Aug. 26released a new national estimate of veteran homelessness in the United States. Data collected during the annual Point-in-Time Count conducted in January 2014 shows there were 49,933 homeless veterans in America, a decline of 33...
 
 

VA announces new grants to help end veterans homelessness

Secretary of Veterans Affairs Robert A. McDonald announced Aug. 11 the award of approximately $300 million in grants that will help approximately 115,000 homeless and at-risk veterans and their families. The grants will be distributed to 301 community agencies in all 50 states, the District of Columbia, Puerto Rico and the Virgin Islands. Under the...
 
 

VA funds SoCal agencies in battle to end homelessness

Secretary of Veterans Affairs Robert A. McDonald announced Aug. 11 the award of $23.1 million in homeless prevention grants to counties in Southern California. The grants will serve approximately 4,400 homeless and at-risk Veteran families as part of the Supportive Services for Veteran Families program. This award will serve Veteran families associated with 17 different...
 




2 Comments


  1. Rick

    That’s fine and dandy, but it’s the regional offices that need the help to speed things up, or hire more people.


  2. [...] It Has Improved Online Access To Benefits Information. Nearly 1.7 million veterans and service members have registered for the Department of [...]



Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>