Veterans

July 18, 2012

VA improves online access to benefits information

Nearly 1.7 million veterans and service members have registered for the Department of Veterans Affairs-Department of Defense web portal, eBenefits, which provides online information and access to a wide variety of military and veteran benefits resources.

A VA news release issued July 18 says about 1.67 million users have signed up, and notes the strong pace of registrations for the site since its launch in October 2009 has allowed VA to exceed its fiscal year 2012 agency priority goal of 1.65 million user. That puts it on track to meet the 2013 goal of 2.5 million.

“We know that three out of four veterans who use VA services want to connect online, so we must be there for them with the information they need,” Allison Hickey, the VA’s undersecretary for benefits, stated in the release.

Hickey added that eBenefits “is clearly becoming the platform of choice for veterans seeking access.”

Veterans and service members new to the eBenefits website are guided through the registration process to get a full-access account, called a premier account which allows maximum ability to update personal information and learn about benefits without having to visit a VA facility. With the premier account, veterans can access multiple applications on the secure portion of the website.

A premier account also allows veterans to check the status of compensation and pension claims filed with VA. This feature, the most popular within the eBenefits application, had over 700,000 visits in June alone, according to the news release. Overall, visits to the site have increased 60 percent over the previous year, approaching 2 million each month.

On July 1, VA introduced its 11th consecutive quarterly release of improvements to the eBenefits application, including benefits eligibility email messages to service members as they reach career milestones and a new Career Center page.

Another key function is a single sign-on capability for veterans to transition securely between benefits information on eBenefits and health information on VA’s myHealtheVet website without an additional log-on.

VA says it has completed a record-breaking 1 million claims per year during the last two fiscal years and is on target to complete another 1 million claims in fiscal year 2012.

Even so, the agency acknowledged too many veterans have to wait too long to get the benefits they have earned, and that is why VA is aggressively building a strong foundation for a paperless, digital disability claims system that it says will transform operations and eliminate the backlog. The VA says the plan will help achieve Secretary Eric K. Shinseki’s goal of completing veterans’ claims in less than 125 days with 98 percent accuracy in 2015.




All of this week's top headlines to your email every Friday.


 
 

 
Air Force photograph

Doolittle Tokyo Raiders to receive Congressional Gold Medal

Air Force photograph The USS Hornet had 16 U.S. Army Air Forces North American B-25B Mitchells on deck, ready for the Tokyo Raid on April 18, 1942. Seventy-three years ago, 80 men achieved the unimaginable when they took off fr...
 
 
Army photograph by Patrick Bloodgood

Over 27,000 burial sites to open at Arlington next year

Army photograph by Patrick Bloodgood Construction crews move dirt and prepare the ground at the Arlington National Cemetery Millennium Expansion Project, Feb. 19, 2014. The project also involves restoring an impaired stream tha...
 
 
Navy photograph by JOC Sam Shavers

SecNav commemorates Battle of Iwo Jima

Navy photograph by JOC Sam Shavers Secretary of the Navy Ray Mabus delivers remarks at the 70th anniversary commemoration ceremony of The Battle for Iwo Jima in Iwo To, Japan. Secretary of the Navy Ray Mabus arrived on Iwo To, ...
 

 

Applications accepted for 2015 National Veterans Golden Age Games

The Department of Veterans Affairs is currently accepting applications from Veterans interested in competing in the 2015 National Veterans Golden Age Games. Applications can be completed online at www.veteransgoldenagegames.va.gov, and will be accepted through May 15. Veterans ages 55 and older who are enrolled for VA care are eligible to participate. The 2015 National Veterans...
 
 

VA eliminates net worth as health care eligibility factor

The Department of Veterans Affairs is updating the way it determines eligibility for VA health care, a change that will result in more veterans having access to the health care benefits they’ve earned and deserve. Effective 2015, the VA eliminated the use of net worth as a determining factor for both health care programs and...
 
 

VA establishes MyVA advisory committee

The Department of Veterans Affairs announced March 13 the establishment of the MyVA Advisory Committee. The committee brings together skilled experts from the private, non-profit and government sectors to assist in reorienting the Department to better meet the needs of Veterans. This committee is charged with advising the Secretary of Veterans Affairs with a focus...
 




2 Comments


  1. Rick

    That’s fine and dandy, but it’s the regional offices that need the help to speed things up, or hire more people.


  2. […] It Has Improved Online Access To Benefits Information. Nearly 1.7 million veterans and service members have registered for the Department of […]



Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>