Veterans

July 18, 2012

VA improves online access to benefits information

Nearly 1.7 million veterans and service members have registered for the Department of Veterans Affairs-Department of Defense web portal, eBenefits, which provides online information and access to a wide variety of military and veteran benefits resources.

A VA news release issued July 18 says about 1.67 million users have signed up, and notes the strong pace of registrations for the site since its launch in October 2009 has allowed VA to exceed its fiscal year 2012 agency priority goal of 1.65 million user. That puts it on track to meet the 2013 goal of 2.5 million.

“We know that three out of four veterans who use VA services want to connect online, so we must be there for them with the information they need,” Allison Hickey, the VA’s undersecretary for benefits, stated in the release.

Hickey added that eBenefits “is clearly becoming the platform of choice for veterans seeking access.”

Veterans and service members new to the eBenefits website are guided through the registration process to get a full-access account, called a premier account which allows maximum ability to update personal information and learn about benefits without having to visit a VA facility. With the premier account, veterans can access multiple applications on the secure portion of the website.

A premier account also allows veterans to check the status of compensation and pension claims filed with VA. This feature, the most popular within the eBenefits application, had over 700,000 visits in June alone, according to the news release. Overall, visits to the site have increased 60 percent over the previous year, approaching 2 million each month.

On July 1, VA introduced its 11th consecutive quarterly release of improvements to the eBenefits application, including benefits eligibility email messages to service members as they reach career milestones and a new Career Center page.

Another key function is a single sign-on capability for veterans to transition securely between benefits information on eBenefits and health information on VA’s myHealtheVet website without an additional log-on.

VA says it has completed a record-breaking 1 million claims per year during the last two fiscal years and is on target to complete another 1 million claims in fiscal year 2012.

Even so, the agency acknowledged too many veterans have to wait too long to get the benefits they have earned, and that is why VA is aggressively building a strong foundation for a paperless, digital disability claims system that it says will transform operations and eliminate the backlog. The VA says the plan will help achieve Secretary Eric K. Shinseki’s goal of completing veterans’ claims in less than 125 days with 98 percent accuracy in 2015.




All of this week's top headlines to your email every Friday.


 
 

 

Headlines July 29, 2015

News: Lockheed F-35s reliability found wanting in shipboard testing¬†– The Marine Corps’ version of Lockheed Martin’s F-35 fighter demonstrated poor reliability in a 12-day exercise at sea, according to the U.S. military’s top testing officer.   Business: Rockwell Collins to upgrade Boeing comms system¬†– Rockwell Collins will upgrade the low-frequency transmi...
 
 

News Briefs July 29, 2015

U.S. Navy examines health concerns near Guantanamo court A complaint lodged with the Pentagon has prompted the U.S. Navy to look into the possible presence of anything that may cause cancer in a section of the base at Guantanamo Bay, Cuba, a military spokeswoman said July 28. The Navy Marine Corps Public Health Center and...
 
 
Air Force photograph by SrA. Betty R. Chevalier

New interrogation system installed on AWACS, more in pipeline

Air Force photograph by SrA. Betty R. Chevalier An E-3 Sentry AWACS from Tinker Air Force Base, Okla., prepares to land May 16, 2015. AWACS have the capability to detect enemy as well as friendly aircraft at great distances usi...
 

 

Remains of Pearl Harbor victims raised for identification

The military July 27 exhumed more caskets containing the unidentified remains of USS Oklahoma crew members killed in the 1941 bombing of Pearl Harbor. The Defense POW/MIA Accounting Agency disinterred five coffins from four grave sites at the National Memorial Cemetery of the Pacific in Honolulu, where they have rested for decades. The work is...
 
 
Boeing photograph

Boeing Oklahoma City expansion grows facilities, business presence

Boeing photograph July 29, Boeing broke ground on a new laboratory facility in Oklahoma City. Mayor Mick Cornett, Commissioner Brian Maughan, President of Boeing Global Services and Support Leanne Caret, Oklahoma Governor Mary ...
 
 

NASA awards contract to support agency’s human spaceflight programs

NASA has selected Wyle Laboratories Inc., of El Segundo, Calif., to provide biomedical, medical and health services in support of all human spaceflight programs at the agency’s Johnson Space Center in Houston. The work supports ongoing research aboard the International Space Station and helps enable the journey to Mars. The Human Health and Performance contract...
 




2 Comments


  1. Rick

    That’s fine and dandy, but it’s the regional offices that need the help to speed things up, or hire more people.


  2. […] It Has Improved Online Access To Benefits Information. Nearly 1.7 million veterans and service members have registered for the Department of […]



Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>