Veterans

March 20, 2013

New automation process cuts Post-9/11 GI Bill claims processing times by more than half

As part of its ongoing transformation from paper-based to electronic claims processing, the Department of Veterans Affairs has continued to improve the automated payment of benefits for Veterans participating in the Post-9/11 GI Bill education program.

As a result, VA is now providing benefit payments to currently enrolled students in an average of six days – cutting by more than half the processing time experienced during the spring enrollment period last year.

This enhancement to VA’s automated processing system, called the Long Term Solution, uses approximately 80 business rules to support end-to-end automation of Post-9/11 GI Bill claims, ensuring accurate payments without the need for manual handling.

During the month of February, 46 percent of incoming documents (more than 115,000) for enrolled students were fully automated, and an additional 33 percent were partially automated. For enrolled students starting a new semester of classes, processing is taking an average of six days to complete. For new students using the benefit for the first time, the average time to establish their eligibility under the Post-9/11 GI Bill is around 24 days.

“We are happy to report that our newest technology has substantially reduced the amount of time it takes to process Veterans’ education claims,” said Under Secretary for Benefits Allison A. Hickey. “It’s a good example of VBA’s transformation that is delivering better service to the fast-growing number of Post 9/11 GI Bill participants.”

The rules-based processing approach LTS uses is also being built into VA’s technology for VA’s paperless disability claims processing – the Veterans Benefits Management System.

Over the past three and 1/2 years, VA has provided $27 billion in Post-9/11 GI Bill benefits to approximately 938,000 Veterans, Service members, and their families, and to the universities, colleges, and trade schools they attend. For more information on VA education benefits go to http://www.gibill.va.gov/.

 




All of this week's top headlines to your email every Friday.


 
 

 

VA implements second phase of Choice Card program

The Department of Veterans Affairs announced Nov. 18 that it began mailing Veterans Choice Cards on November 17 to Veterans currently waiting more than 30-days from their preferred date or the date that is medically determined by their physician for an appointment at a VA facility. VA continues to focus on implementation of this new...
 
 

VA to hold small business engagement in Atlanta next month

The Department of Veterans Affairs, in collaboration with other federal agencies and partners, will sponsor the 4th annual National Veterans Small Business Engagement, Dec. 9-11 at the Georgia World Congress Center in Atlanta, Ga. The premier event for Veteran-Owned Small Businesses, the NVSBE is expected to attract as many as 3,000 attendees offering the chance...
 
 
Navy photograph by PO3 Jon Erickson

World War II cruiser USS Houston final report completed

Navy photograph by PO3 Jon Erickson Naval officers from Australia, Indonesia and the United States participate in a wreath-laying ceremony aboard the submarine tender USS Frank Cable (AS 40) in honor of the crews of the U.S. Na...
 

 
DOD photograph by PO2 Sean Hurt

Hagel says Vietnam Wall teaches sacrifice, need for questioning policies

DOD photograph by PO2 Sean Hurt Defense Secretary Chuck Hagel shakes hands with a Vietnam War veteran after a Veterans Day ceremony at the Vietnam Veterans Memorial in Washington, D.C., Nov. 11, 2014. The Vietnam War Memorial t...
 
 

Unbroken line of vets keeps America free, Biden says

An unbroken line of veterans has kept the United States and its freedoms safe since the founding of the republic, Vice President Joe Biden said Nov. 11 at America’s most sacred shrine. Biden thanked veterans and their families for their efforts and sacrifices during Veterans’ Day ceremonies at the Tomb of the Unknowns and the...
 
 
Air Force photograph by SSgt. Jarad A. Denton

Veterans Day abroad: A moment of silence for the fallen

Air Force photograph by SSgt. Jarad A. Denton Rows of crosses line the Cambridge American Cemetery, England, Nov. 11, 2014. The cemetery was dedicated in 1956 as the final resting place of 3,812 American service members.  ...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>