Business

April 11, 2014

Boeing realigns engineering to enhance customer Support

Boeing announced April 10 it is centralizing customer support for in-service airplanes at its Boeing Commercial Airplanes Engineering Design Center in Southern California, as the company continues to focus on increasing competitiveness while enabling continued growth of the global airline industry.

“We’re creating a single location for customer support at the Southern California design center to ensure that we are well-positioned to support Boeing airplanes in service around the world as the market continues to grow,” said Lynne Thompson, vice president of Customer Support, Commercial Aviation Services, Boeing Commercial Airplanes. “We will be expanding our presence in Southern California to create a site dedicated to a superior customer experience. This move will allow us to tap into existing engineering talent in California to expand on our outstanding customer support and align resources in a single location.

“At the same time, we will focus our team in the Puget Sound area on helping customers introduce new airplanes ñ the 787 Dreamliner, the 737 MAX and the 777X ñ into their fleets,” Thompson added. “We are committed to making this transition seamless to our customers.”

In May 2013, Boeing established engineering design centers in South Carolina, Southern California and Washington state to add engineering capability and capacity as the company scales up to meet unprecedented demand for commercial airplanes and services. At that time, Boeing announced that support for out-of-production airplanes would be based at the Southern California center.

Boeing continues to assess current and future work statement for each design center based on capability, capacity, competitiveness and optimization of the Boeing enterprise.

Customer support for the 707, 717, 727, 757, DC-8, DC-9, DC-10, MD-11 and MD-80/-90 models currently is based in Southern California. Customer support for the Next-Generation 737, 747, 767 and 777 models, as well as commercial product support for the KC-46 Tanker and P-8, will transition from Washington to California by the end of 2015.

“Our opportunity for future growth is unprecedented, and the engineering design centers help us be more competitive by building on our team’s talent and capability ñ across Boeing, the United States and globally,” said Mike Delaney, vice president of Engineering, Boeing Commercial Airplanes. “We are structuring Boeing’s engineering operations to support future growth, reduce business risks and consistently provide the products and services our customers expect.”

The Southern California Engineering Design Center currently employs about 1,800 people at the company’s Long Beach and Seal Beach sites. With this work placement, employment is expected to increase by approximately 1,000 positions during the next two years.

Of the affected employees in Washington, many will be offered positions with other programs in the Puget Sound area. In addition, employees will have opportunities to apply for new positions in California.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Chamber of Commerce photograph

Boeing, Embraer to collaborate on ecoDemonstrator technology tests

U.S. Chamber of Commerce photograph Frederico Curado, president & CEO of Embraer, and Marc Allen, president of Boeing International, at the Brazil-U.S. Business Summit in Washington, D.C. The event occurred during an offici...
 
 
LM-Legion

Lockheed Martin’s Legion Pod™ takes to skies

Lockheed Martin photograph by Randy Crites Lockheed Martin’s Legion Pod recently completed its first flight test, successfully tracking multiple airborne targets while flying on an F-16 in Fort Worth, Texas. Legion Pod was in...
 
 

Raytheon wins U.S. Army contract award

Will provide R&D for ground vehicles, ground robotics The U.S. Army Contracting Command ñ Warren recently awarded Raytheon the TACOM Strategic Service Solutions indefinite delivery/indefinite quantity contract. The five-year multiple-award vehicle has a ceiling value of $634 million. The agreement covers future work on sensors, fire control systems, active protection systems, and robotics...
 

 

Lockheed Martin’s EW pod delivers proven ability to protect, control electromagnetic spectrum

Lockheed Martin is testing an electronic warfare pod in the company’s advanced anechoic chamber. The pod is designed to fit a variety of platforms, and is a self-contained electronic warfare package, encompassing an entire suite of capabilities in one unit.  Electronic warfare is the art and science of controlling the electromagnetic spectrum—from jamming enemy communications...
 
 
Northrop Grumman photograph

Northrop, Navy successfully conduct E-2D Advanced Hawkeye aerial refueling CDR

Northrop Grumman photograph An E-2C test aircraft assigned to Air Test and Evaluation Squadron (VX) 20 conducts an aerial refueling dry-plug engagement with an F/A-18. Northrop Grumman along with the U.S. Navy have successfully...
 
 

Northrop, Navy celebrate legacy of EA-6B Prowler

Northrop Grumman photograph by Edgar Mills The U.S. Navy’s last operational EA-6B Prowler, designed and built by Northrop Grumman, lifts off from Naval Air Station Whidbey Island, Wash. in a ceremonial fly-away June 27 from its long time operational base. The Navy is retiring the Prowler after nearly 45 years of service.   The U.S....
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>