Health & Safety

June 21, 2012

Tricare Online update

Capt. Jason Kim
Fort Irwin MEDDAC

Several years ago, Army Medical Command launched an initiative called Tricare Online, which allows beneficiaries to book their own primary care appointments online.  The TOL system has undergone a few revisions and updates over the years.  Our local staff at Weed Army Community Hospital has worked with the national TOL folks to improve the Weed Army Hospital TOL site.  We have simplified the booking choices to allow you the fastest and least confusing route to our appointment schedules.

Patients must register within the TOL system prior to booking appointments.  Links on the TOL page will guide you thru registration.   After you’re registered, log on to TOL (https://www.tricareonline.com), click on “Select Visit Reason,” and choose the reason that best meets your needs.

 

Reason Types:

  • Acute: non-emergent, urgent care (24 hours)
  • Appointment Within Next 24 Hours
  • New Problem/Urgent
  • Routine: new health care problem that is not considered urgent (2-7 days)
  • Appointment Beyond Next 24 Hours
  • Established (follow up): other than acute health care, initial PCM appts, or wellness (preventive, health maintenance, periodic exams, check-ups, screenings)
  • Follow-up Visit

 

 

If appointments are available, the appointment times for your Primary Care Manager will appear on the screen.  If your PCM is fully booked, you have the option to book an appointment with another provider on your team.  The improved appointment mapping and streamlined drop down menu should more adequately meet your needs.

The Army continuously strives to make your medical appointment booking experience convenient.  Comments are welcomed and we will openly work to resolve any issues you may have.  The TOL customer service number, available 24 hours a day, is 1-800-600-9332.  To provide local feedback, call Fort Irwin’s Managed Care Division at 380-3107.

As always, you may still choose to contact Central Appointments at 1-866-460-5305 between 7 a.m. and 4 p.m. for active-duty service members and between 8 a.m. and 4 p.m. for family members, reservists, and retirees.




All of this week's top headlines to your email every Friday.


 
 

 
Gustavo Bahena

Focused on the battle against TBI’s

Gustavo Bahena Colonel Cheryl Taylor-Whitehead, commander of United States Army Medical Department Activity here, and Shannon O’ Kelley, chief operating officer of the UCLA Health System, sign a memorandum of agreement at For...
 
 
Photo by Serina Viers, MEDDAC

After foot amputation, Soldier’s mission is to remain infantry

Photo by Serina Viers, MEDDAC Spc. Kevin Nguyen performs an Army Physical Fitness Test at Fort Irwin, March 12. Staff Sgt. Rafael Machuca (right) of the 11th Armored Cavalry Regiment, here, administered the APFT. Sergeant 1st C...
 
 
Photo by Jason Miller, Public Affairs Office

Vietnam Veterans converge on Fort Irwin for tribute

Photo by Jason Miller, Public Affairs Office A Vietnam War Veteran returns the salute of a young U.S. Naval Sea Cadet. The exchange took place at the 2014 Welcome Home Vietnam Veterans Ceremony, here, March 28. Home of the Nati...
 

 
Photo by Carlo Casem, Training Support Center

Retired K9 finds peace with veteran family

Photo by Carlo Casem, Training Support Center Max, a retired military working dog, was given a certificate, medal and doggie toys by the War Dogs Association Chapter 1-Western Region, a non-profit that supports handlers and ado...
 
 

News Briefs April 4, 2014

Ongoing Free tax preparation services. Fort Irwin Tax Center, building 288. All Active Duty, Retirees, and their dependents, as well as Reserve and National Guard on orders for more than 30 days, can use the Tax Center for free tax preparation. Monday – Friday, 9 a.m. – 4 p.m. Call for an appointment at 380-3604....
 
 
CW3-shows-helicopter

School Age Services children learn about safety, helicopter mission

Chief Warrant Officer 3 Rob Lopez, a UH-72 A Lakota helicopter pilot with B Company, 2916th Aviation Battalion here, speaks to children from the School Age Services program about the Sokol helicopter mission at the National Tra...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin