Health & Safety

June 21, 2012

Tricare Online update

Capt. Jason Kim
Fort Irwin MEDDAC

Several years ago, Army Medical Command launched an initiative called Tricare Online, which allows beneficiaries to book their own primary care appointments online.  The TOL system has undergone a few revisions and updates over the years.  Our local staff at Weed Army Community Hospital has worked with the national TOL folks to improve the Weed Army Hospital TOL site.  We have simplified the booking choices to allow you the fastest and least confusing route to our appointment schedules.

Patients must register within the TOL system prior to booking appointments.  Links on the TOL page will guide you thru registration.   After you’re registered, log on to TOL (https://www.tricareonline.com), click on “Select Visit Reason,” and choose the reason that best meets your needs.

 

Reason Types:

  • Acute: non-emergent, urgent care (24 hours)
  • Appointment Within Next 24 Hours
  • New Problem/Urgent
  • Routine: new health care problem that is not considered urgent (2-7 days)
  • Appointment Beyond Next 24 Hours
  • Established (follow up): other than acute health care, initial PCM appts, or wellness (preventive, health maintenance, periodic exams, check-ups, screenings)
  • Follow-up Visit

 

 

If appointments are available, the appointment times for your Primary Care Manager will appear on the screen.  If your PCM is fully booked, you have the option to book an appointment with another provider on your team.  The improved appointment mapping and streamlined drop down menu should more adequately meet your needs.

The Army continuously strives to make your medical appointment booking experience convenient.  Comments are welcomed and we will openly work to resolve any issues you may have.  The TOL customer service number, available 24 hours a day, is 1-800-600-9332.  To provide local feedback, call Fort Irwin’s Managed Care Division at 380-3107.

As always, you may still choose to contact Central Appointments at 1-866-460-5305 between 7 a.m. and 4 p.m. for active-duty service members and between 8 a.m. and 4 p.m. for family members, reservists, and retirees.




All of this week's top headlines to your email every Friday.


 
 

 

Legal counsel helps Soldiers with Integrated Disability Evaluation System

Soldiers undergoing a medical evaluation board sometimes feel lost and confused with the significant decisions they have to make that will affect their military careers and the rest of their lives. The Office of Soldiers’ Counsel is the Army’s team of qualified and trained attorneys and paralegals who assist Soldiers in the Integrated Disability Evaluation...
 
 
JAG_seal

The power to contract – use it wisely

The basic memorialization or record of any business transaction is a contract. More often than not, this contract is the only evidence of any relationship between the parties to the transaction. Whether you are purchasing somet...
 
 
Convoy_brief

NTC trainers prepare units for success on battle fields of today, tomorrow

Staff Sgt. Marcus McCormick, of the 289th Quartermaster Company, provides a convoy its mission brief Aug. 20 during a morning supply mission.   The training that rotational units receive here can be brutal – challenging ...
 

 
Gustavo Bahena

Department of Defense official views training area

Gustavo Bahena National Training Center and Fort Irwin Commander Maj. Gen. Ted Martin motions while speaking with Jamie Morin, director of Cost Assessment and Program Evaluation for the Department of Defense. The director of Co...
 
 
Photo by Capt. Jessica Cook

Women combat isolation with mentorship

Photo by Capt. Jessica Cook Sgt. Meriem Ettioutioui (right), 51st Translator and Interpreter Company, talks with Spc. Farida Alvi and Spc. Maryam Mahfeli, also with 51st TICO, about her deployment experience in 2013. The tough ...
 
 
Gustavo Bahena

IMCOM command sergeant major visits Fort Irwin

Gustavo Bahena Fort Irwin USAG Commander Col. Jon Braga points to an illustration of the installation’s future new hospital while speaking with Command Sgt. Maj. Jeffrey Hartless, of United States Army Installation Management...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin