Health & Safety

June 21, 2012

Tricare Online update

Capt. Jason Kim
Fort Irwin MEDDAC

Several years ago, Army Medical Command launched an initiative called Tricare Online, which allows beneficiaries to book their own primary care appointments online.  The TOL system has undergone a few revisions and updates over the years.  Our local staff at Weed Army Community Hospital has worked with the national TOL folks to improve the Weed Army Hospital TOL site.  We have simplified the booking choices to allow you the fastest and least confusing route to our appointment schedules.

Patients must register within the TOL system prior to booking appointments.  Links on the TOL page will guide you thru registration.   After you’re registered, log on to TOL (https://www.tricareonline.com), click on “Select Visit Reason,” and choose the reason that best meets your needs.

 

Reason Types:

  • Acute: non-emergent, urgent care (24 hours)
  • Appointment Within Next 24 Hours
  • New Problem/Urgent
  • Routine: new health care problem that is not considered urgent (2-7 days)
  • Appointment Beyond Next 24 Hours
  • Established (follow up): other than acute health care, initial PCM appts, or wellness (preventive, health maintenance, periodic exams, check-ups, screenings)
  • Follow-up Visit

 

 

If appointments are available, the appointment times for your Primary Care Manager will appear on the screen.  If your PCM is fully booked, you have the option to book an appointment with another provider on your team.  The improved appointment mapping and streamlined drop down menu should more adequately meet your needs.

The Army continuously strives to make your medical appointment booking experience convenient.  Comments are welcomed and we will openly work to resolve any issues you may have.  The TOL customer service number, available 24 hours a day, is 1-800-600-9332.  To provide local feedback, call Fort Irwin’s Managed Care Division at 380-3107.

As always, you may still choose to contact Central Appointments at 1-866-460-5305 between 7 a.m. and 4 p.m. for active-duty service members and between 8 a.m. and 4 p.m. for family members, reservists, and retirees.




All of this week's top headlines to your email every Friday.


 
 

 
DSC_5534

NTC, Fort Irwin celebrates 240th Army birthday

National Training Center and Fort Irwin Commander Brig. Gen. Joseph Martin, Pvt. Nathan Sotelo and Sgt. Maj. Stephen Young cut a cake during the 240th Army birthday celebration here, June 15. Sotelo represented the youngest Sol...
 
 
Photo by Leslie Ozawa

Escape to freedom as a teenager from communist Vietnam

Photo by Leslie Ozawa Lt. Col. Thomas Nguyen speaks about life under the communist regime after the collapse of the government of the Republic of Vietnam in 1975. At Fort Irwin’s Asian-American Pacific Island Heritage Celebra...
 
 

Love and resiliency

Relisa, Robyn and Col. Richard Wilson. “I love being with him.” Those were the genuine, expressive words of a young military family member here not shy about her feelings for her father. Robyn Wilson, 10, said those words about her dad, Col. Richard Wilson – who has been the chief of staff for the National...
 

 
ribbon-cutting

The Box debuts at Fort Irwin Resiliency Center

National Training Center and Fort Irwin leadership, and staff of the new Resiliency Center and “The Box” perform a ribbon cutting, June 15. Walk into Fort Irwin’s recently made-over fitness center and you see clues about ...
 
 
SFCPrice_briefs_BGMartin_2

11th ACR field ammunition supply point opens

Sgt. 1st Class Charles Price (right) briefs National Training Center and Fort Irwin Commander Brig. Gen. Joseph Martin on a new field ammunition supply point of the 11th Armored Cavalry Regiment, June 16. Price is non-commissio...
 
 
crew_brings_sign_down

New NTC, Fort Irwin signs installed on I-15

A crew from California Department of Transportation District 8 (San Bernardino and Riverside County) lifts a sign to be installed on Interstate 15 for the National Training Center and Fort Irwin, June 11. For the first time, th...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>