Local

May 3, 2013

Fill out those surveys

Have a great provider? Wait times too long? We want to know! Patients are the most important part of our job at Weed Army Community Hospital and we need your feedback to improve and make changes. Did you know that by responding to your APLSS survey, you help fund new staff and programs?

Army Provider Level Satisfaction Survey also known as “apples,” is a great way for patients to rate the services they receive during visits. APLSS is a confidential survey administered by the Office of the Surgeon General. Patients are randomly selected and the surveys are typically sent out within 48 hours of their appointment.

United States Army Medical Department Activity/WACH officials want all patients to be able to “voice their opinion” concerning their overall visit.

APLSS asks patients about certain aspects of their visit, and most importantly, their overall satisfaction level with the entire visit. The survey consists of 10 to 25 questions, and takes five to 10 minutes to complete. If you receive an APLSS survey in the mail, you can either mail it back in the pre-addressed envelope, or go on-line to complete the survey.

The surveys are a key tool to identify areas we can improve while providing world-class military medicine. The surveys can also earn MEDDAC money. With this money MEDDAC is able to increase the number of service providers we have and improve our facilities for you, our patients. We appreciate all your comments! The greater the number of responses, the better we can serve you!

The next time you receive an APLSS survey in the mail, respond online or by phone, and participate in improving WACH. Help us make Weed Army Community Hospital a better place!




All of this week's top headlines to your email every Friday.


 
 

 
Photo by Casey Slusser, TASC

New era of NTC leadership begins

Photo by Casey Slusser, TASC Brigadier Gen. Joseph Martin (left) receives the National Training Center colors from Lt. Gen. Patrick Donahue II, deputy commanding general of United States Army Forces Command, during a change of ...
 
 

Honoring Holocaust victims

The nation observes Days of Remembrance to remember the Holocaust and honor the victims and survivors of that genocide. This year, the week-long commemoration is from April 12 through April 19. The theme is “Learning from the Holocaust: Choosing to Act” and was designated by the United States Holocaust Memorial Museum in Washington. An observance...
 
 

You have to start with a dream

Gustavo Bahena Colonel Cathy Walter, deputy commander of Nursing Services with United States Army Medical Department Activity here, speaks at the 2015 Fort Irwin Women’s History Month celebration, March 11. Fort Irwin celebrated Women’s History Month with a ceremony at a packed venue here, March 11. Sandy Basin Community Center was standing room only for...
 

 
G.A. Volb

Army Surgeon General lauds realism in training

G.A. Volb Lt. Gen. Patricia Horoho (left), Army surgeon general and commander of United States Army Medical Command, looks on as Soldiers from the 15th Brigade Support Battalion out of Fort Hood, Texas, provide treatment to the...
 
 
Photo by Gustavo Bahena, Public Affairs Office

Dedicated to helping victims

Photo by Gustavo Bahena, Public Affairs Office Staff of the National Training Center and Fort Irwin Advocacy Center includes professionals from Social Work Services, Family Advocacy Program and the Sexual Harassment/Assault Res...
 
 
Gustavo Bahena

‘Making a Difference’

Gustavo Bahena Guy Shields, communications and public affairs officer for Army Emergency Relief headquarters in Virginia, spoke at the AER fundraising campaign kick-off here, March 9. He emphasized that leaders can make a diffe...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin