Health & Safety

March 10, 2014

Walk-in service at TRICARE Service Center ends April 1

Keeping up with the rapidly increasing number of TRICARE beneficiaries, who most often turn to a laptop or cell phone when they have questions, walk-in service at Weed Army Community Hospital’s TRICARE Service Center, here, will no longer be available as of April 1. Find out more at www.tricare.mil/TSC.

Patients of WACH still have a wide variety of secure, electronic customer service options available through www.tircare.mil.  The new “I want to…” feature puts everything beneficiaries want to do online right on the front page of www.tricare.mil.

When walk-in service ends April 1, beneficiaries who want to receive personal assistance can call United Healthcare for Military & Veterans at 1-877-988-WEST (9378) enrollment and benefit help.  All health care, pharmacy, dental and claims contact information is located at www.tricare.mil/contactus.

Beneficiaries can get TRICARE benefit information at www.tricare.mil, and make enrollment and primary care manager changes, and more at www.tricare.mil/enrollment.

Rather than driving to an installation TSC, TRICARE beneficiaries can even combine high-tech with low-tech by downloading health care forms online and sending them the old fashion way, through the U.S. mail – at a cost of less than 50 cents.  Walk-in customer service is also the most expensive possible customer service option. By eliminating walk-in customer service at TSC’s, the Department of Defense estimates savings of $250 million over 5 years.  The changes do not affect TRICARE benefits or health care delivery.

What to do if:

1. What if I want to change my PCM? Visit www.tricare.mil/enrollment or call 1-877-988-WEST.

2. Who do I talk to if I have a question about my benefits?  Call United Health for Military & Veterans at 1-877-988-WEST (9378).

3. Can I mail my forms instead of doing this online? Yes. Download the forms at www.tricare.mil/Forms/ClaimForms/Medical.aspx, fill them out and mail to the correct address found here:  www.tricare.mil/Forms/ClaimForms/Medical/Addresses.aspx.




All of this week's top headlines to your email every Friday.


 
 

 
Courtesy photo

Summer program a success

Courtesy photo Children and volunteers gather for a group photo during the “Wilderness Escape” Vacation Bible Study program, which ran July 28-Aug. 1. “Wilderness Escape” was the theme of Fort Irwin’s Summer Vacation ...
 
 
Blowing_cake_candles

Army JAG Corps celebrates 239th birthday

Robert Hickson, Spc. Jodie Wagner and Lt. Gen. (R) Scott Black blow out the candles on a cake during a celebration of the Army Judge Advocate General’s Corps 239th birthday here, July 29, 2014. Hickson is a claims adjudicator...
 
 
SGMEsmurria_SPCMartinez_carepackages

Operation Gratitude delivers care packages to Fort Irwin

Fort Irwin United States Army Garrison Command Sgt. Maj. Carlos Esmurria (right) and Spc. Joaquin Martinez, military police officer, help with the delivery of care packages from Operation Gratitude, Aug. 8. Operation Gratitude ...
 

 
MST_MCSC_check_presentation

MST and MCSC say no to bullying

William Paul (right), director of Fort Irwin’s Middle School Teen Center, and Kelly Furtick (left), president of Military and Civilian Spouses Club here, hold a ceremonial check provided to MST, July 22. Fort Irwin’s Middle...
 
 
Ellie_desert_tortoise

Tortoise alert

Ellie the desert tortoise lives in a pen at the DPW Environmental Center here. The desert tortoise represents the epitome of a survivor. Able to go a year or more with no access to water, the tortoise stores all it can get in a...
 
 
photo1

Sesame Street comes to Fort Irwin

The cast of Sesame Street/USO Experience performs a free and unique experience at the Freedom Fitness Center, Aug. 13. The show is geared toward the lifestyle and experiences a military child faces. The furry cast of the Sesame...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin