Exchange’s extended refund policy gives holiday shoppers ‘many happy returns’

DALLAS — To give military shoppers peace of mind this holiday season, the Army & Air Force Exchange Service is extending its return policy for items purchased between Nov. 1 and Dec. 24.
The Exchange’s standard policy allows returns anywhere from up to 15 to 90 days of purchase with a sales receipt. The holiday return/exchange policy extends these terms through Jan. 31, 2016.
“For Soldiers and Airmen who are getting a jump on holiday shopping, the Exchange’s extended return policy ensures a gift can be returned if it misses the mark,” said Air Force Chief Master Sgt. Sean Applegate, Exchange senior enlisted adviser. “The Exchange wants to make returns as simple as possible for military shoppers.”
Shoppers can also return items purchased through shopmyexchange.com at their nearest brick-and-mortar Exchange.
For more information about the extended refund policy, shoppers can visit customer service at their nearest Exchange.

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